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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
From the first night we contacted her fir a preapproval letter Cathe was awesome. She was understanding with us when we couldn’t get her documents immediately or if we sent her the wrong document.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 5th, 2023 07:06 PM
thank you so much for doing a review...it does mean the world to me to know my clients are happy with our service! I am always here for you!
Cathe Music is the absolute best in this industry. She is extremely knowledgeable about the mortgage industry. She is kind and she is a true professional. Her work ethic is top notch. My wife and I would recommend her to everyone we know. She...
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Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 5th, 2023 07:05 PM
thank you so much for the review. It truly means a lot to me. Since we are totally commission and no salary my business does rely on referrals and our reviews at work are very important to us! I am always here for you but i am sure you will...
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Cathe was on the ball and helped us get approved quickly to purchase our new lake home
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
September 4th, 2023 01:16 PM
thank you for doing the review for me! It was great to work with you and I hope you have years of family fun at the lake! Let me know if you need anything at all!
Working with Ruoff has been a great overall experience!!!!! There fast, well organized, and very helpful with any questions you may have.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 15th, 2023 04:15 PM
Thanks so much for the review! It was so great to work with you again and i hope that you will be happy there for years and years! WE can refi if the rates ever come down!
Everything was amazing!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 14th, 2023 10:54 AM
Thanks for the review Codee! It was a pleasure to help you over the years and i will always be here for you! Let me know if you need anything!
We loved the communication during the loan process and the easy on line paperwork.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 13th, 2023 11:17 AM
thanks for the review! We certainly try to keep things as easy as possible! Loved working with you both and if you need anything at all please call me at any time!
Everything!!!!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 12th, 2023 01:58 PM
Hi Martha! Thanks for doing a review! I truly appreciate it and i hope that you will love the new home! I am sure that it will work great for you!
If you need me at any time i am here for you!
Cathe is very helpful throughout the entire process. She’s on top of everything, and helps her clients a LOT.
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 9th, 2023 12:16 PM
Thanks so much Allie! I know you and the family will love the home and yours will sell super fast! If you need anything at all i am here! If you have any friends or family that i can help please dont hesitate to have them call me!
Everything was done fast everything we where promised happened got taken care of super well and would come back
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 9th, 2023 12:15 PM
Thanks so much for the review! It really does mean alot to me when my clients leave a review! If there is every anything i can do for you, your family or friends do not hesitate to call me on my cell phone!
Cathe was always super knowledgeable & on the ball about everything to help us get our new home! We’ve used Cathe all three times we’ve moved & she’s always been amazing!
Reply from Cathe Music | NMLS# 399006 | Ruoff ...
August 3rd, 2023 04:45 PM
Thank you so much for the review! Loved working with you both and the new home is amazing!
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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