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Cathe Music, Ruoff Mortgage - Senior Loan Officer | NMLS# 399006 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Cathe Music, Ruoff Mortgage

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Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

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Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Jessica M T
    Fort Wayne, IN
    Posted on May 22nd, 2024 05:05 PM
    Cathe was prompt and positive with responses. It was an easy process for us.
    Reply from Cathe Music, Ruoff Mortgage
    May 22nd, 2024 07:01 PM
    thank you Jessica! So glad to be able to help you with the process! You were great people to work with and clients who respond to things needed certainly make my job easier! I am always here for you!
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    Sarah C
    Posted on May 20th, 2024 12:14 AM
    Cathe was wonderful to work with. Very knowledgeable and quick to respond.
    Reply from Owner
    May 20th, 2024 11:50 AM
    thank you so much for the review! It was great to work with you and help you with your home purchase! I am here at any time that you need me!
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    Stanley C
    Fort Wayne, IN
    Posted on May 20th, 2024 12:13 AM
    Cathe is very knowledgeable, friendly, and helpful with the entire process. She was always available to answer any questions and quick to respond.
    Reply from Cathe Music, Ruoff Mortgage
    May 20th, 2024 11:51 AM
    Thank you so much for your review! I hope that you love the new home and have many happy years there! Please let me know if you need me for anything at all! I am always here for you!
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    Alisa B W
    Auburn, IN
    Posted on May 19th, 2024 07:51 PM
    Very fast & easy process
    Reply from Cathe Music
    May 20th, 2024 11:53 AM
    Thanks Alisa! I was glad i could be there to help you through the process. I know it is a very difficult time and you know i am always here for you. Let me know if you need anything at all!
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    Joshua L A
    Butler, IN
    Posted on May 17th, 2024 05:06 PM
    Everything
    Reply from Cathe Music, Ruoff Mortgage
    May 17th, 2024 05:59 PM
    Short and sweet! Thanks for doing the review! It took us awhile but now you are in your own home! Hope you love it and when you need to get into a bigger place just give me a call! I am always here for you!
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    Christopher B
    Fort Wayne, IN
    Posted on May 14th, 2024 05:41 PM
    The speed and care they took
    Reply from Cathe Music, Ruoff Mortgage
    May 14th, 2024 06:40 PM
    Thank you for the review! It was certainly a pleasure helping you with your new home! If you need me for anything at all please do not hesitate to reach out!
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    Charles E T
    WATERLOO, IN
    Posted on May 12th, 2024 08:36 PM
    Communication was great every step of the way!!!!!
    Reply from Cathe Music, Ruoff Mortgage
    May 13th, 2024 11:24 AM
    Thank you so much for the review Chuck! It was a pleasure to help you and I hope you love your home for years to come! If you need me for anything you can always reach out to me!
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    Rhonda M T
    WATERLOO, IN
    Posted on May 12th, 2024 03:05 PM
    Being not a young couple, and not very computor savvy, Cathe was very helpful in navigating us through the online process and making this feel very easy! She is a rock star!!
    Reply from Cathe Music, Ruoff Mortgage
    May 12th, 2024 04:38 PM
    Rhonda thank you so much for the review! You dont know how much it means to me! I really appreciate all my clients and hope that you will contact me if you need me and please let your friends and family know that i would love to help them!...
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    Jeffrey L G
    Waterloo, IN
    Posted on May 6th, 2024 03:41 PM
    The friendly people that worked with us
    Reply from Cathe Music
    May 6th, 2024 04:04 PM
    Thank you for the review! Jeff and Cheryl it was a pleasure to help you with the purchase of your home that you rent! So much better for you than other options! If you need me for anything i am always here for you!
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    Cheryl A G
    Waterloo, IN
    Posted on May 6th, 2024 03:05 PM
    Kept in contact with us
    Reply from Cathe Music
    May 6th, 2024 04:04 PM
    You will always be able to reach me!
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    About
    Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    Conventional loans
    VA loans
    FHA loans
    USDA loans
    IHCDA Down Payment Assistance loans
    Construction loans
    Renovation loans
    Refinance rate and term and CASH OUT
    View All
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    Memberships
    • Presidents Club 2024
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 399006
    • OH - MLO-OH.399006
    Achievements
    • Scotsman Guide Top Women Originators 2025
    Hobbies
    • Golf
    • Biking and hiking
    • gardening
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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