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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cathe was amazing! Any question I had she was quick to answer. She was great in communicating the process along the way and anything that I may need to complete.
Reply from Cathe Music, Ruoff Mortgage
July 1st, 2024 03:20 PM
thank you so much for the review! It was such a pleasure to help you with the home loan and getting into your new house! If you need me for anything at all i am here for you! Do not hesitate to call me for anything! If you have friends, neighbors...
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Very personable and understanding of our situation with selling a home and buying along with timelines we wanted to accomplish. Very much appreciated the excellent communication especially because of the demands of my job and juggling a lot...
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Reply from Cathe Music, Ruoff Mortgage
June 28th, 2024 09:47 PM
I appreciate your review so much! I admire how much you work and how much you do for your kids! What a great mom and person you are and I hope that you and Gordy have a great time with this new home on the lake! I am always here if you need...
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Clear and consistent information leading us through the process. Made it simple and stress free.
Reply from Cathe Music
June 28th, 2024 06:09 PM
Thanks so much for the review! You guys know that i am here for you if you need me for any reason at all! Just call or email...or text anytime!
Listened to our concerns and assisted with any issues that came up along with the process
Reply from Cathe Music
June 28th, 2024 06:08 PM
Thank you so much for the review! Always here for you if you need me for ANYTHING! Just call, email or text! If you have friends or family who may need help with a home loan i would love to help them!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Gordy P
Reply from Owner
July 1st, 2024 03:21 PM
thank you so much for your review! It was wonderful to help you both get into the home you have wanted for a long time! You have done so much for the kids over the years it is time for you! Enjoy the home and if you need me for anything please...
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Kept everything moving forward quickly and always knew what was coming next.
Reply from Cathe Music, Ruoff Mortgage
June 28th, 2024 06:06 PM
Thank you so much for the review! It truly means alot to me to have my clients get the best service possible! Good luck with the sale of your home and i am sure you will enjoy the lake home for years to come!
Cathe was very responsive and knowledgeable about all of our questions.
Reply from Owner
June 28th, 2024 06:05 PM
thank you so much for the review! hoping you are all settled in to your beautiful new home! know that i am always here for you if you need me for anything at all!
Very quick to respond to every question we had.
Reply from Cathe Music, Ruoff Mortgage
June 25th, 2024 11:26 AM
It was a pleasure to help you both through the process of moving to Indiana! I hope that all is going well for you here and that you have the whole family here soon! If you need me for anything at all please do not hesitate to call! I am always...
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Overall great experience
Reply from Cathe Music, Ruoff Mortgage
June 22nd, 2024 08:01 PM
thanks for the review Robert! It was a pleasure to help you again and I am so happy that we were able to get things all worked out an done! Best of luck to you in the future and please know that i am always here if you need me!
Cathe kept us informed and made the process easy for us to understand.
Reply from Cathe Music, Ruoff Mortgage
May 27th, 2024 12:05 PM
Thank you so much for the review Ryan! It was a pleasure to help you with your home purchase! I really appreciate the review and understanding while we were going through the process! If you need me for anything at all i am always here for...
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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