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Cassie Troup - BRANCH MANAGER | NMLS# 1224522 in Santa Ana, CA

Cassie Troup

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BRANCH MANAGER | NMLS# 1224522

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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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Overall Ratings
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5 Star
91%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
4%
Reviews from Web
  • SFTP
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    Clinton H
    Ukiah, CA
    Posted on October 16th, 2024 02:50 PM
    Cassie is a class act and works as hard as anyone i’ve ever met. She takes excellent care of her clients.
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    I'm thrilled to hear such wonderful feedback, Clinton! It's always a goal of mine to provide the utmost care for my clients here at Guild Mortgage. Your trust and satisfaction are my top priority. I'm grateful for the opportunity to have worked...
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    Catherine M
    Ukiah, CA
    Posted on August 2nd, 2024 03:17 PM
    Positive interactions and support throughout the entire process
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    Thank you, Catherine & Stuart, for the positive review and rating 4.25 out of 5 stars. It's great to hear that you had a positive experience with my service during your purchase process at Guild Mortgage. I continually aim to provide strong...
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  • SFTP
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    Stacey I
    Ukiah, CA
    Posted on July 31st, 2024 12:05 AM
    Cassie really took the time to answer any and all questions we had
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    I'm thrilled to hear that you had a positive experience with the loan process, Stacey! It was very important to me to ensure you felt confident and informed every step of the way. Thank you for your kind words and the fantastic 5-star rating....
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    Brian I
    Ukiah, CA
    Posted on July 30th, 2024 03:03 PM
    Very helpful in everyway possible.
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    I'm so glad to hear you found my services helpful, Brian! Knowing you had a 5-star experience with your purchase loan process at Guild Mortgage truly made my day. Your positive feedback is greatly appreciated. Please feel free to reach out...
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  • SFTP
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    Jeni S
    Ukiah, CA
    Posted on July 30th, 2024 03:00 PM
    Thank you for a professional smooth transaction . Your communication was terrific and you made all your deadlines with no extensions or issues . It’s was a pleasure working with you looking forward to the next one .
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    I'm thrilled to hear that you had such a positive experience with your loan purchase, Jeni! Ensuring a smooth transaction and effective communication are priorities for us at Guild Mortgage. I'm so glad that we were able to meet all deadlines...
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  • SFTP
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    Sarah R
    Fort Bragg, CA
    Posted on July 30th, 2024 02:33 PM
    Cassie did a fantastic job getting g those loan closed. She provided updates along the way and was prompt at getting back to me and answering questions.
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    Thank you so much for your kind words, Sarah! I'm really pleased to hear that you had a positive experience with your loan purchase. I strive to provide the best service possible and getting the loan closed promptly for you was my priority....
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    Ann P
    Fort Bragg, CA
    Posted on July 29th, 2024 05:31 PM
    CAssie was friendly, helpful and knowlegdable and kept me in the loop
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    I'm delighted to hear that you had a positive experience with your purchase, Ann. Your feedback is extremely valuable to me. I strive to maintain a friendly, knowledgeable, and communicative approach for all my clients at Guild Mortgage. Your...
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  • SFTP
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    Mikeal T
    Ukiah, CA
    Posted on July 29th, 2024 05:28 PM
    Cassie was responsive and asked us good questions and gave great answers. If she didn't know, she would get back to us quickly.
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    Arlissa T
    Fort Bragg, CA
    Posted on July 18th, 2024 07:39 PM
    What a great team! Will probably be using them again!
    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    So glad to hear that you had a positive experience with us, Arlissa! Thank you for your excellent review rating. It's been great working with you on your refinance and we'd be thrilled to assist you again in the future. Your trust in Guild...
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  • SFTP
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    Jeffrey R
    Ukiah, CA
    Posted on June 24th, 2024 05:07 PM
    We thought we were years from this happening but we reached out to Cassie and we were starting the process by the end of that week. We looked at so many houses and asked for so many cost breakdowns throughout the process and not once were we...
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    Reply from Cassie Troup
    September 17th, 2026 02:47 PM
    Jeffrey, thank you for your heartfelt review. It's incredibly gratifying to hear how much you've appreciated the process and the effort the team and I put in to make it as seamless as possible. It was my pleasure to guide you through this journey,...
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    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing