Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Very professional and informative
Reply from Caroline Groves
January 13th, 2025 04:09 PM
I'm delighted to hear your feedback, Corey! It's fantastic to know you found our services at Flat Branch Home Loans to be professional and informative. We strive to provide the best possible service and your rating of 4.75 out of 5 stars validates...
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was professional. Our questions were always answered in a timely manner, and Carolyn was friendly.
Reply from Caroline Groves
January 5th, 2025 04:15 PM
Thank you so much for your glowing review, Matthew! I'm delighted to hear that you found my service professional and timely. I strive to make every interaction friendly and efficient, and it's wonderful to know that this was your experience....
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Wonderful communication throughout the entire transaction. Caroline and team were proactive and kept me in the loop regarding each step. Never had to wonder where we were in the transaction or reach out to her to see what was needed next. Thank...
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Reply from Caroline Groves
January 25th, 2025 03:06 PM
I'm delighted to hear that you had a positive experience with our team at Flat Branch Home Loans, Taz. We make it a priority to maintain clear and open communication with our clients throughout the entire process to ensure a smooth transaction....
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Caroline did a great job for my wife and I
Great job!
Reply from Caroline Groves
December 30th, 2024 03:10 PM
Hi Jimmy, thank you so much for your 5-star rating and the 'Great job' comment. I'm delighted to know that you were satisfied with the service. Your feedback means a lot to me and the team here at Flat Branch Home Loans. Let me know if there's...
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The entire process was seamless!
Reply from Caroline Groves
December 26th, 2024 04:11 PM
I'm thrilled to hear that you found our process seamless, Patrick! Providing an easy and efficient experience is always our goal at Flat Branch Home Loans. Thank you for the 5-star rating. Your positive feedback means the world to us. Let me...
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Caroline, as always jumps through hoops to get it done. This transaction the hoops were even bigger . She went above and beyond to get my cluent client to closin. I appreciate Caroline so very much
Reply from Caroline Groves
January 10th, 2025 02:44 PM
Hello Margaret, I'm thrilled to hear that you were pleased with the service provided. It's always my goal to go above and beyond to ensure the transaction goes smoothly, no matter how big the hoops are. Your kind words mean a lot to me and...
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Caroline and her team have amazing communication! They are all very knowledgeable and willing to take the time to answer all questions.
Caroline and her team have amazing communication! They are all very knowledgeable and always willing to answer questions.
Reply from Caroline Groves
December 16th, 2024 07:38 PM
Thrilled to hear that you had a positive experience with my team and me. Communication is a key aspect of our process at Flat Branch Home Loans, and we're always here to provide answers to your questions. Thank you for your five-star rating,...
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Caroline and her entire team went above and beyond to make my loan application a success! Caroline was always available to answer my MANY questions! I am so grateful to have the opportunity to get into my own place and hope Flat Branch will...
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Reply from Caroline Groves
December 12th, 2024 04:33 PM
I'm thrilled to hear that you had a positive experience with our team, Kendra! It was a pleasure assisting you with your loan application and I'm always here to answer any questions you might have. It's wonderful to hear that you now have your...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149