Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Everyone was very friendly. Kept us informed. Had great and quick follow up with any questions orconcerns. Thank
Reply from Caroline Groves
January 27th, 2025 03:43 PM
I'm so pleased to hear your positive feedback, Linda! I'm glad that you found our team here at Flat Branch Home Loans friendly and responsive. We strive to keep our clients informed and address any questions or concerns promptly. Thanks for...
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Caroline was great to work with. She was knowledgeable, efficient and pleasant to work with.
Reply from Caroline Groves
January 27th, 2025 03:40 PM
I'm thrilled to hear that you had a positive experience working with me, Charles. Your feedback is very valuable and I'm delighted to know I could assist you efficiently. At Flat Branch Home Loans, we strive to provide the best service and...
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Caroline made me feel like her only customer!
She is someone I would seek out as a friend
In fact I will seek her out!!
Reply from Owner
April 3rd, 2025 11:04 PM
Thank you so much for the incredibly kind words! I'm so glad I could make you feel valued throughout the process. It was a pleasure working with you, and I’m honored to have earned your trust. If you ever need anything in the future, don’t...
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Caroline is so empathetic and goes way beyond her duties to help in any way she can
i look for a person like her to be a friend and I hope we can be friends in the future
Reply from Caroline Groves
January 27th, 2025 03:11 PM
I'm incredibly moved by your kind words, Dianne. It means a lot to me that you found my service empathetic and helpful, as it's always my goal to go above and beyond for my clients at Flat Branch Home Loans. Your review really made my day!...
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I had an excellent experience working with Caroline Groves and the Level Up team at Flat Branch. Caroline was incredibly responsive, always quick to answer any questions I had and kept everything moving smoothly throughout the process. She...
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Reply from Caroline Groves
February 11th, 2025 12:43 AM
Kaydee, your kind words truly mean the world to me! I so enjoyed working with your clients and I'm thrilled to hear their experience was smooth and positive. It's always my goal to provide the best possible service and secure the most favorable...
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Caroline Groves has received a review with 5 star rating from Cynthia S
What a smooth, no stress process! Caroline Groves is so dependable, thorough and available! I had an absolute confidence throughout the entirety of this process that funding would be successful! I am so appreciative of her! She recieves my...
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Reply from Caroline Groves
January 21st, 2025 02:27 PM
Thank you so much for the kind words, Cynthia! I'm delighted to hear that the process was smooth and stress-free for you. It's wonderful to know that you felt confident and supported throughout the entirety of your experience with Flat Branch...
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Caroline was always available when I had questions. She explained things were I was able to understand. She was a pleasure to work with.
Reply from Caroline Groves
January 19th, 2025 02:52 PM
Thank you, Hollie, for the fantastic review. It was a joy to work with you and I'm glad I was able to assist you in a way that made everything clear and understandable. Your satisfaction is my top priority. Remember, should you have any future...
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Very professional and always available. Clear on explanations to make the process smooth and able to understand.
Reply from Caroline Groves
January 16th, 2025 06:28 PM
Hi Bryce, Thank you for the stellar review! I'm thrilled you found my service professional and accessible. It's important to me that the home loan process is clear and smooth for my clients. Your positive feedback keeps me motivated and dedicated....
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Caroline Groves has received a review with 5 star rating from Corey M
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149