Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
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closed
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closed
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Reviews from Web
If there isna way to have a third party loan office do out of state notary and signing for an additional fee we would have taken that option all day or digital signatures all the way through.
Reply from Caroline Groves
March 9th, 2025 03:42 PM
Hi Kelli, Thank you so much for your feedback and for the 5-star rating! I'm thrilled to hear you had a positive experience, but I also understand the challenges you faced with the notary and signing process. It's definitely something we are...
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Caroline was very knowledgeable and helpful in finding the perfect financing for me. Ashley found the perfect home for my retirement / golden years ! They were an awesome team to work with.
Reply from Caroline Groves
March 3rd, 2025 03:13 PM
Mona, thank you so much for your kind words! It was a pleasure working with you and being a part of this exciting step in your life. I'm thrilled we could find the right financing for your perfect retirement home. Ashley and I truly enjoyed...
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Everythng was communicated well, her team was on top of thing ana d th speed at which we went from pre qualification to closed was amazing!
Reply from Caroline Groves
February 26th, 2025 10:39 PM
Cailey, thank you so much for your kind words! I'm thrilled to hear that the communication and speed of the process met your expectations. It was a pleasure working with you and my team and I are so grateful to have been part of your journey....
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We will be back for the next mortgage/loan needed
Reply from Caroline Groves
February 26th, 2025 12:08 AM
Reese, I'm thrilled to hear that you're planning to return for your next mortgage or loan! It truly means a lot to me to know that you were pleased with the service you received. I'm here to help whenever you're ready for your next step. Thank...
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So helpful and impressively fast respond times.
Reply from Caroline Groves
February 24th, 2025 11:08 PM
Thank you so much, Kameryn! I'm thrilled to hear that you found my response times quick and my help valuable. It's always my goal to provide the best service possible, and your feedback truly means a lot to me. If you need anything else, please...
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Ms. Caroline and the Flat Branch team were very responsive which is great for a big step like purchasing a home. We never were in the dark about anything and always had our questions answered . I would recommend the Flat Branch Team to anyone...
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Reply from Caroline Groves
February 24th, 2025 04:30 PM
Thank you so much for your kind words, Mark! It was a pleasure working with you on your home purchase. I'm thrilled to hear that you felt well-informed and supported throughout the process. It’s incredibly important to me and the Flat Branch...
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Caroline was wonderful to work with. She was helpful, responsive and professional. Will keep her on my list of preferred lenders for future clients!
Caroline was wonderful to work with. She kept us all informed through the process and was available to answer any questions when needed. Very helpful and professional. She is Awesome!!
Reply from Caroline Groves
March 16th, 2025 02:44 PM
Thank you so much for your kind words, Jennifer! It was a pleasure working with you and being part of your home loan journey. I'm glad I could help make the process smoother for you. If you ever have more questions or need assistance in the...
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Thank you for all y'alls help! You got everything done in great timing and very informative.
Reply from Caroline Groves
February 20th, 2025 04:23 PM
Leigh, thank you so much for your kind words! It was a pleasure working with you and I'm thrilled to hear that you felt informed throughout the process. I'm glad we could meet your expectations with the timing too. If you ever have any more...
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Caroline was extremely helpful and patient as I have never owned a home before . Caroline was fast, efficient , and friendly. I would recommend her to any of my friends or family.
Reply from Caroline Groves
February 7th, 2025 04:25 PM
Emily, thank you so much for this wonderful review! It means the world to me. I'm so glad I could help you navigate the home buying process for the first time and make it a smooth and positive experience. Knowing I made things easier, especially...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149