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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Noel H
    Posted on March 18th, 2025 08:05 PM
    I would recommend flat Branch and Caroline also Mady from century21 to anyone if you want your process to go smooth and easy this is the team to work with... Thanks from the Hine family
    Reply from Owner
    April 3rd, 2025 11:00 PM
    Thank you so much for your positive feedback! I'm glad everything was done in a timely manner and that you had a great experience with my team. We always aim to provide excellent service, and I’m so happy to hear you felt supported. If you...
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  • Encompass
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    Noel H
    WICHITA FALLS, TX
    Posted on March 18th, 2025 08:03 PM
    As first time home buyer... It can be confusing. But all my questions was answered and explained so it made the experience good.
    Reply from Caroline Groves
    March 28th, 2025 08:04 PM
    I'm glad to hear that I could help clarify the process for you as a first-time homebuyer. It was a pleasure to assist you, and I'm pleased to know that your experience was positive overall. If you have any more questions in the future, please...
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  • Encompass
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    Holten M
    WICHITA FALLS, TX
    Posted on March 17th, 2025 03:17 PM
    You kept us updated and informed on every step with a great attitude as well! Made the process not seem as scary as we thought it might be. while we dont have anyone currently looking, we do have someone who might be in the next few years....
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    Reply from Caroline Groves
    March 27th, 2025 03:19 PM
    I'm thrilled to hear that the process was less daunting for you and that you felt well-informed throughout. It was a pleasure to assist you, and I appreciate your kind words. Whenever your friends or family are ready, I would be happy to assist...
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    Teresa Y
    IOWA PARK, TX
    Posted on March 12th, 2025 01:15 PM
    Caroline and her team did an outstanding job from start to finish!
    Reply from Caroline Groves
    April 3rd, 2025 11:01 PM
    Thank you so much for the fantastic feedback! It’s always a pleasure working with you, and I’m glad my team and I could deliver an outstanding experience from start to finish. If there’s anything else we can do to support you or your clients,...
    read more
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    Charlie N
    HENRIETTA, TX
    Posted on March 11th, 2025 10:53 PM
    Very helpful to my clients. Made the loan process less stressfu.
    Reply from Caroline Groves
    April 3rd, 2025 11:01 PM
    Thank you so much for the fantastic feedback! It’s always a pleasure working with you, and I’m glad my team and I could deliver an outstanding experience from start to finish. If there’s anything else we can do to support you or your clients,...
    read more
  • Encompass
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    Kathryn S
    HENRIETTA, TX
    Posted on March 11th, 2025 09:36 PM
    Yall were great thank you soo much!
    Reply from Caroline Groves
    March 21st, 2025 09:37 PM
    Thank you so much for your kind words, Kathryn! It was a pleasure working with you, and I'm thrilled to hear you had a great experience. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your...
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  • google
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    Casey S
    Posted on March 10th, 2025 03:22 PM
    Caroline Groves has received a review with 5 star rating from Casey S
    Reply from Owner
    April 3rd, 2025 11:04 PM
    Thank you so much for the 5-star review! I'm thrilled to hear you had a great experience. It was a pleasure working with you, and I’m always here if you need anything in the future. Congratulations again on your new home!
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    Casey S
    IOWA PARK, TX
    Posted on March 10th, 2025 03:22 PM
    Your team was very patient and made it very easy to understand everything
    Reply from Caroline Groves
    March 20th, 2025 03:23 PM
    Casey, I'm thrilled to hear that you had such a positive experience with my team at Flat Branch Home Loans. We strive to make the home loan process as clear and straightforward as possible, and I'm so glad that we could make it easy for you...
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  • Encompass
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    Christopher S L
    WICHITA FALLS, TX
    Posted on March 3rd, 2025 04:33 PM
    Being active duty and needing a streamline process to ensure everything is handled correct. Caroline made sure everything was easy to manage and ensures nothing happened to cause any delays.
    Reply from Caroline Groves
    March 13th, 2025 04:37 PM
    Thank you so much, Christopher. It was truly a pleasure to assist you. I'm so glad to hear that the process was smooth and stress-free for you, especially given your active duty status. Ensuring everything went according to plan without delays...
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    Laura A
    WICHITA FALLS, TX
    Posted on March 3rd, 2025 04:27 PM
    They were awesome right on top of everything infor step by step what was going on
    Reply from Caroline Groves
    March 13th, 2025 04:29 PM
    Thank you so much, Laura! I'm thrilled to hear that you felt well-informed and supported throughout the process. It was a pleasure working with you and ensuring that everything went smoothly. If you ever need anything in the future, don't hesitate...
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
    View All
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149