

Top 5%
Bruce Brinkerhoff at CrossCountry Mortgage
Construction Loan Officer/Outside Loan Originator ...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great job keeping us up to date.
Reply from Bruce Brinkerhoff
December 15th, 2024 01:33 AM
I'm glad to hear that you appreciated the regular updates, Angela. At CrossCountry Mortgage, LLC, we believe in keeping our clients informed at every step of the process. I'm glad that you had a positive experience working with us. Thank you...
read more
Bruce Brinkerhoff at CrossCountry Mortgage has received a review with 5 star rating from Angela J
Every person on the Cross Country team were all focused and committed to making sure my goals were met. Despite all the hurdles and stumbling blocks we ran into they were willing to continue to work toward the goal along side me. I truly feel...
read more
Reply from Bruce Brinkerhoff
December 13th, 2024 10:33 PM
Thank you, Alicia, for taking the time to share your experience with CrossCountry Mortgage, LLC. It's gratifying to hear that our team's dedication and commitment had a positive impact on your journey. We understand the challenges that come...
read more
I really don't think it was anyone's fault - simply had to go back and get a lot of different account info to getbout debt ratio numbers better - we had no idea this was even a thing for us when we started this process
read more
Reply from Bruce Brinkerhoff
December 7th, 2024 10:48 PM
Thank you for your feedback, Andrew. It's great to hear that you've rated us 4.75 stars. I understand the loan process can sometimes require additional information than initially expected, especially when it comes to handling debt ratios. These...
read more
Get rid of lauren, have a checklist of things that are required for underwriting and use the portal rather than email
Reply from Bruce Brinkerhoff
December 4th, 2024 03:44 PM
Thanks for the feedback, Michelle. It's important for us to understand how we can improve our services at CrossCountry Mortgage, LLC. We will take into consideration your suggestion about having a clear checklist for underwriting and utilizing...
read more
Absolute worst lender i have ever worked with. Will not get back to you in a timely manner. Always too busy for you. Extremely unprofessional
Bruce was very helpful , knowledgable, and professiona.
Reply from Bruce Brinkerhoff
November 14th, 2024 05:37 PM
I'm glad to hear you had a positive experience, Bonnie! Your kind words are greatly appreciated. It was a pleasure working with you and I'm pleased that my knowledge and professionalism were helpful throughout. Here at CrossCountry Mortgage,...
read more
Bruce and his team were fantastic! So helpful and always took the time to explain everything! Highly recommended!
Reply from Bruce Brinkerhoff
October 27th, 2024 02:27 PM
Jessica, thank you for the fantastic review and the full 5-star rating! It was my pleasure to assist you with your FHA loan. I'm thrilled to hear that you appreciated the time my team and I took to explain the process. We strive to keep our...
read more
Bruce helped me when I wasn’t sure of how this process works. Even though I know my process was an absolute pain to deal with he never complained once and was always there to help. Brendan and Bonnie were also amazing to work with and were...
read more
Reply from Bruce Brinkerhoff
October 24th, 2024 05:32 PM
Hi Justin, thank you for the positive feedback and the five-star rating! It was a pleasure to guide you through the process, and your patience and understanding made it a lot easier for us. Brendan, Bonnie, and I are always here to assist with...
read more
We had started the process for The construction loan back in July we had a little bit of miscommunication with another lender, but as soon as Bruce and Brendon got a hold of our loan information, everything went just as perfect as possible....
read more
Reply from Bruce Brinkerhoff
October 24th, 2024 12:40 PM
I'm thrilled to hear your positive feedback, Douglas! It was a pleasure helping you secure your VA construction loan. Difficulties can arise in this process, but I'm glad that Brendan and I were able to step in and help get everything on track....
read more
81–90 of 124
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #639483 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 639483
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095