Top 5%
Bruce Brinkerhoff at CrossCountry Mortgage
Construction Loan Officer/Outside Loan Originator ...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Bruce Brinkerhoff at CrossCountry Mortgage has received a review with 5 star rating from Grace W
Bruce was really a great person to work with . He made us feel like we are important and I feel like is a friend not just someone out for your money .
Reply from Bruce Brinkerhoff
April 21st, 2025 12:40 PM
I'm thrilled to hear that you felt valued and supported throughout the process. Building a strong relationship with clients is important to me, and I'm glad I could make your experience a positive one. Thank you for your kind words.
Very good experience
Reply from Bruce Brinkerhoff
April 11th, 2025 01:10 PM
I'm glad to hear that you had a very good experience, Hassan. It was a pleasure assisting you throughout the process. Thank you for your positive feedback.
From the beginning, Bruce exhibited a consistent pattern of errors and poor attention to detail, causing confusion and frustration. His handling of documents and communication was far from acceptable, and this continued through the final stages...
read more
Bruce from start to finish was very detailed oriented ensuring I understood upfront the entire process for my VA Construction Loan. He even took the time to be attentive to my doubts and concerns as this was a big step for me. His reassurance...
read more
Reply from Bruce Brinkerhoff
March 23rd, 2025 11:50 PM
Thank you so much for your kind words, Carlotta. I'm thrilled to hear that you felt supported throughout the VA Construction Loan process. It was important to me that you were comfortable and informed every step of the way, and I'm glad I could...
read more
I had an exceptional experience working with Bruce. From start to finish, he was incredibly helpful and attentive. Every question I had was answered promptly and thoroughly, and he took the time to explain the process and reasoning behind things...
read more
Reply from Bruce Brinkerhoff
February 28th, 2025 08:35 PM
Thank you so much for your kind words, Stephanie. I'm truly grateful for the opportunity to assist you with your VA loan. It means a lot to hear that you felt valued and well-informed throughout the process. Making sure my clients are comfortable...
read more
Bruce and Jill did an exceptional job and kept us informed every step of the way I would highly recommend him and his team to anyone looking to build, purchase, or refinance. It was an exceptional experience
Reply from Bruce Brinkerhoff
February 6th, 2025 11:59 PM
Wow, Mark, thanks so much for the kind words! Jill and I really appreciate you taking the time to share your experience. We always strive to make the mortgage process as smooth and transparent as possible, so it's fantastic to hear we hit the...
read more
Making the process more streamline for veterans that are deployed there are ways to make anything happen while overseas but I feel like the process hasn't been set so it was very back and forth on what was needed and the timeline getting things...
read more
Reply from Bruce Brinkerhoff
January 26th, 2025 01:30 PM
Thank you for your feedback, Joshua. It's clear to see that the process was not as smooth as we both would have liked. We strive to make all processes - especially for our veterans - as streamlined and efficient as possible. It's disheartening...
read more
We were passed off to several people. Lots of confussion for us. Resending the same things over and over to different names. Not sure what was going on. Maybe everytime you change to new person an introduction would have been nice. Instead...
read more
Reply from Bruce Brinkerhoff
January 31st, 2025 12:40 PM
Appreciate the 4-star review, Michael. I'm sorry to hear about the confusion during your loan process. Passing clients between team members is sometimes unavoidable, but it sounds like we definitely fumbled the handoff in your case. You're...
read more
Give a more accurate and realistic timeline from the beginning and before saying we can't close on the day we are suppose to be closing, look over the paperwork and try to fix it.
Reply from Bruce Brinkerhoff
January 19th, 2025 10:27 AM
Hello Dylan, Thank you for taking the time to provide your feedback. I understand your concerns about the timeline and closing date. At CrossCountry Mortgage, LLC, it's our goal to make the mortgage process as seamless as possible, and we regret...
read more
71–80 of 124
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #639483 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 639483
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095