Brian Jaeger
Retention Sales Manager | NMLS ID# 417736
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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Reviews from Web
There has to be a list of stock answers that everyone will need to procure for the refinance process to expedite the experience. You apply for the refinance and then wait 2 weeks when you could have gotten all the documentation needed in that...
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He made our process easy and answered all our questions.
Always a great experience! Seamless process! Always professional and courteous with no unanswered questions. Would definitely use again.
Reply from Owner
October 9th, 2022 12:00 AM
Thank you for sharing your experience! Planet Home Lending strives to provide excellent customer service and we're happy to hear we succeeded with you. Thanks for being a Planet customer!
applied for a refi this has been the worst experience I have ever had with a company they don’t communicate with you or each other they constantly request the same documents they made my loan subject to repairs that I had to pay for out of...
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Brian Jaeger has received a review with 5 star rating from Lester M
Reply from Owner
October 9th, 2022 12:00 AM
Thank you for the great rating. We’d love to know what made your experience great!
Brian Jaeger has received a review with 5 star rating from James B
Reply from Owner
October 9th, 2022 12:00 AM
Thank you so much for the review! We're happy we provided you with excellent customer service.. Is there anything else you'd like to share so we can pass it on to the people who helped you?
Brian Jaeger has received a review with 5 star rating from Matthew F
Reply from Owner
October 9th, 2022 12:00 AM
Thanks so much for rating us. Is there anything you’d like to share that we can pass along to the team?
Between Brian Jaeger and Evelyn Olivero I had great service. I am happy with the results of my new loan and everything came out as discussed for our first discussion on the refinance. Thank you
Seamless process, prompt responses
Ultimately, more communication. Donna was great and always responding and responsive. It seemed Brian was too busy to be as involved.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 417736
Awards
Presidents Club 20...
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.