Brian Jaeger
Retention Sales Manager | NMLS ID# 417736
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Unfortunately Our mortgage was moved to this lender from another bank.They never acknowledge receipt of my home owners insurance documents via their online portal or email and keep sending me notices for not having insurance. Its almost impossible...
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Reply from Owner
October 9th, 2024 12:00 AM
Thank you for sharing your difficulties and helping us improve our customer service. This branch location only offers loans — no one is involved with Servicing. But we’d love a chance to make this right. Would you please send your name, your...
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I had a great experience with planet home lending and would definitely use them again!
Reply from Owner
October 9th, 2023 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
If i could give zero stars i would, i have called numerous times to get my tax bill figured out because they double charged me for school tax, and now its raised my escrow account $460 more a month and now my monthly bill is all messed up....
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Reply from Owner
October 9th, 2024 12:00 AM
Thank you for sharing your difficulties and helping us improve our customer service. This branch location only offers loans — no one is involved with Servicing. But we’d love a chance to make this right. Would you please send your name, your...
read more
Worst Company to service your mortgage. Customer Service is pathetic and you never receive the correct answer. Their Tax Service team takes for ever to process a payment from escrow account and put you liable for the Tax Penalties for their...
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Reply from Owner
October 9th, 2024 12:00 AM
Thank you for sharing your difficulties and helping us improve our customer service. This branch location only offers loans — no one is involved with Servicing. But we’d love a chance to make this right. Would you please send your name, your...
read more
Mr. Davenport made the whole refinance process very easy and stress free for me. Thank you!
Reply from Owner
October 9th, 2023 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Brian Jaeger has received a review with 5 star rating from Calvin S
I have been dealing with planet home lending for the last 20 plus years. I've always had nice courteous and well-informed customer service from the folks at planet home lending.So through no fault of their own, I do feel like I was raked through...
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Brian held to his word. Truthful
Brian was awesome.
For us it was the customer service & how nice everyone was. I appreciated how they explained things and were always making sure we know what was going on.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 417736
Awards
Presidents Club 20...
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.