Bret Kelly at Acrisure Mortgage, LLC
Mortgage Loan Originator | NMLS# 2015715
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Professional and quick response
Reply from Bret Kelly at Acrisure Mortgage, LL...
February 16th, 2026 06:37 PM
Sophia, I appreciate your kind words. It's important to me to provide professional and prompt responses. If there's anything else you need or have questions about, please don't hesitate to get in touch.
Answered questions as they came up
Reply from Bret Kelly at Acrisure Mortgage, LL...
February 16th, 2026 06:58 PM
Kerri, I appreciate your feedback. I'm glad I could assist you by addressing your questions as they arose. If there's anything more you'd like to know or further assistance you require, please feel free to reach out anytime.
Bret provided exceptional service throughout my mortgage process. His knowledge, professionalism, and attention to detail made everything smooth / stress-free. He was always available to help explain each new step clearly. I'm very thankful...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
February 11th, 2026 07:27 PM
Marissa, I truly appreciate your kind words and recommendation. It’s great to hear that my knowledge and attention to detail made the mortgage process smooth for you. I'm committed to making things as stress-free as possible, and I'm glad that...
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We purchased our dream home. There were a few hiccups along the way that I felt could have been avoided but overall the experience was great
Reply from Bret Kelly at Acrisure Mortgage, LL...
February 11th, 2026 06:38 PM
Carlita, I appreciate you sharing your experience. I'm glad you feel that purchasing your dream home was a great experience overall. I understand that there were some hiccups along the way, and I apologize for those. I'm always looking to improve...
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Bret and Lisa was awesome in everyway
Reply from Bret Kelly at Acrisure Mortgage, LL...
February 11th, 2026 07:35 PM
Jevon, I appreciate your kind words. It's wonderful to know that you felt supported throughout your experience with both me and Lisa. If there's anything more you need or any questions arise, please feel free to reach out anytime. Thank you...
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Brett was great, easy to talk to, responsive, helpful and kept his word. Thanks for contributing to a smooth
Reply from Bret Kelly at Acrisure Mortgage, LL...
December 9th, 2025 05:49 PM
I appreciate your kind words. I'm glad to know you found me easy to communicate with and responsive to your needs. Keeping my word and making the process smooth are top priorities for me. Should you have any further questions or need anything...
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Thank you for everything. Fantastic service!
Reply from Bret Kelly at Acrisure Mortgage, LL...
December 8th, 2025 11:29 PM
I'm glad to hear that you were satisfied with the service. Providing support and ensuring a pleasant experience is always my goal. If there's anything else you need or any further assistance I can provide, feel free to get in touch.
The loan process was overall very smooth and Bret was very responsive and professional. It was very nice working with him. Thank you for everything and helping us get our dream home!
Reply from Bret Kelly at Acrisure Mortgage, LL...
December 1st, 2025 07:13 PM
Monica, I'm grateful for your feedback. I'm pleased to know that the loan process went smoothly and that I could assist you in reaching your goal. It was a pleasure to work with you on acquiring your dream home. If any questions come up in...
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Its clear to me that folks here are taught to sell a product rather than help customers with their mortgage. Customer service could be improved. Also whatever system is being utilized is inefficient. I had to submit the same documents several...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
December 31st, 2025 07:05 PM
Brian, I appreciate you taking the time to share your thoughts. It's important to me that the focus remains on genuinely helping customers with their mortgage needs. I'm sorry to hear about the repeated document submissions and any inconvenience...
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Overall with Brett the process felt seamless. The only issues we ever had was the general lack of communication (95% email and never returning phone calls) from Elaine. Working with her was pretty frustrating to the point that when she offered...
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2015715
Disclaimer
Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |