Bret Kelly at Acrisure Mortgage, LLC
Mortgage Loan Originator | NMLS# 2015715
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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8 AM to 5 PM
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24 hours
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24 hours(Open now)
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Reviews from Web
Things were completed in a timely manner.
Reply from Bret Kelly at Acrisure Mortgage, LL...
April 8th, 2026 07:11 PM
I appreciate your feedback, Jordana. I'm glad to know that everything was completed in a timely manner. Ensuring a smooth and efficient process is always a priority for me. If you have any future questions or need further assistance, please...
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I actually didn't realize that he was a broker that works for one financial institution I needed options. Response to questions took a day or more to get an answer.
I still have a question pending can I get a better APR Rate?
Reply from Bret Kelly at Acrisure Mortgage, LL...
May 8th, 2026 06:26 PM
Jovian, I appreciate your feedback and understand the importance of having all the options available to you. I'm sorry for any delay in responding to your questions.
A formal complaint was written to the branch manager to e plain all Brett has done.
Reply from Bret Kelly at Acrisure Mortgage, LL...
May 7th, 2026 08:20 PM
Haley, I'm sorry to hear that you felt the need to write a formal complaint. I take your concerns seriously and would like to understand how I can make things right.
I had a very disappointing experience working with Brett. He was extremely disrespectful and unprofessional throughout the process. Communication was a major issue—he often did not return calls or emails, and instead of speaking with us directly,...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
May 7th, 2026 08:31 PM
Amanda, I'm truly sorry to hear about your experience. It's concerning to learn about the issues you faced with communication and professionalism. I take this feedback seriously and want to ensure such situations are addressed.
process kept me informed throughout the whole process, very pleased with the service.
Reply from Bret Kelly at Acrisure Mortgage, LL...
April 1st, 2026 03:55 PM
Bensly, I appreciate your feedback. I'm glad to hear that you felt informed throughout the process and that you're pleased with the service. If you have any more questions or need assistance in the future, feel free to reach out to me. Thank...
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All my questions were answered And helpful.
Reply from Bret Kelly at Acrisure Mortgage, LL...
March 26th, 2026 06:11 PM
Corey, I'm glad to know all your questions were answered and that the experience was helpful for you. If there's anything else you'd like to discuss or explore further, please feel free to get in touch. Thank you for your feedback.
Bret made our process very easy and kept us updated.
Reply from Bret Kelly at Acrisure Mortgage, LL...
March 23rd, 2026 04:53 PM
John, I appreciate your kind words. I'm glad to know that you found the process straightforward and stayed well-informed throughout. It’s important to me that everything runs smoothly for my clients. If there is anything more I can assist you...
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We had an excellent experience working with Brett. From start to finish, he made the entire mortgage process feel smooth, simple, and stress-free. He was always responsive, knowledgeable, and took the time to explain everything clearly so we...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
March 23rd, 2026 04:59 PM
Tiffany, I appreciate your kind words. It's great to know that your experience with the mortgage process was smooth and straightforward. Ensuring that everything is clear and on track is important to me, so I'm glad I could contribute to your...
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Bret and the entire team gave informative, warming attitudes , precise details and provided an overall excellent service from the beginning to the end for myself and my spouse making our new beginning a success! Thank you Bret 😊
Reply from Bret Kelly at Acrisure Mortgage, LL...
March 23rd, 2026 05:01 PM
Tammy, I appreciate your kind words and am glad to hear that you and your spouse felt supported throughout the process. Providing precise details and maintaining a warm atmosphere are priorities for me, and I'm delighted they contributed positively...
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Bret went above and beyond for us. We had been approved to receive a $100,000 loan at 0% interest through the PBC first-time homebuyer program. Unfortunately, the process was far from straight forward, and it was further complicated by the...
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Reply from Bret Kelly at Acrisure Mortgage, LL...
March 13th, 2026 03:25 PM
Charlotte, I truly appreciate your kind words. I'm glad that I could assist you in navigating the complexities of the PBC first-time homebuyer program. It's important to me to ensure things move forward despite any hurdles, so I'm pleased that...
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2015715
Disclaimer
Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |