Brandon Lay at CrossCountry Mortgage
Originating Branch Manager | NMLS #985992
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Hilliard, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Brandon Is the best
Reply from Brandon Lay
October 22nd, 2025 04:43 PM
Thank you for the feedback, Caleb. I'm grateful for your words and pleased to have been able to assist you. If there's anything further you need, don't hesitate to reach out.
Brandon was amazing and made himself available for all our questions.
Reply from Brandon Lay
October 15th, 2025 06:49 PM
I'm pleased to hear that you found my availability helpful, Charles. Being there to answer questions and provide support is something I prioritize. If anything else comes up or you need further assistance, feel free to reach out anytime.
Brandon Lay at CrossCountry Mortgage has received a review with 5 star rating from JEFF F
We recently purchased our home, and our loan officer Brandon Lay made the entire process smooth and stress-free. From the very beginning, he was professional, knowledgeable, and always available to answer all of our questions—no matter how...
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Brandons communication and responsiveness was above and beyond during this experience for me . Brandon is absolutely ELITE at his job . Thank you Brandon for everything you helped me with!
Reply from Brandon Lay
October 10th, 2025 04:06 PM
I appreciate your kind words, Alex. I'm glad I could be there for you with the communication and responsiveness you needed. Helping you through this experience was important to me, and I'm pleased everything went well. If there's anything else...
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Brandon’s communication and responsiveness was above and beyond during my experience with buying a home. Brandon is ELITE at his job! Thanks for all you helped me with!
Reply from Owner
January 1st, 2026 12:00 AM
I'm delighted to hear that my communication and responsiveness made a positive impact for you during your home-buying experience, Alex. It's important to me that my clients feel supported every step of the way. If you ever need further assistance...
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Brandon was also very communicative and answered any questions. He also ran numbers for us whenever we asked so we could better gauge or mortgage allowance.
Reply from Brandon Lay
September 19th, 2025 12:46 AM
It's good to know that my communication and answers were helpful for you, Chelsea. Running the numbers to assist you in understanding your mortgage options is something I take seriously, and I'm glad it made a difference. If there's anything...
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Brandon Lay at CrossCountry Mortgage has received a review with 5 star rating from Chelsea G
Reply from Owner
January 1st, 2026 12:00 AM
Thank you very much for the positive rating, Chelsea. If you ever need assistance or have questions in the future, I'm here to help.
Everything about my experience was smooth, professional, and efficient. The team communicated clearly, answered all of my questions, and helped guide me through each step of the home-buying process. I always felt supported and confident in...
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Reply from Brandon Lay
July 15th, 2025 01:10 AM
Thank you, Jonathan, for taking the time to share your experience. I'm glad to hear that everything went smoothly and that you felt well-supported throughout the process. It's important to me that communication is clear and every question is...
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Everything about my experience was smooth, professional, and efficient. The team communicated clearly, answered all of my questions, and helped guide me through each step of the home-buying process. I always felt supported and confident in...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Hilliard, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #985992 | Branch NMLS #2843179
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 985992
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095