Brandon Lay at CrossCountry Mortgage
Originating Branch Manager | NMLS #985992
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Hilliard, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Very professional and work steady to get the job done.
Reply from Brandon Lay
March 2nd, 2026 02:56 PM
I enjoyed working with you. Thanks for the great feedback.
We had some hurdles but Brandon and Stephanie made navigating them easy
Brandon went above and beyond to help us through the process !
Reply from Brandon Lay
February 13th, 2026 07:34 PM
I'm grateful for your feedback, Charles. It's important to me to make any hurdles easier to navigate, and I'm pleased to know that both Stephanie and I could assist you effectively. If there's anything more you need or if you have further questions,...
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Would always contact us and let us know when something was emailed or sent over so we didn't miss anything.
Brandon took care of everything I needed. The entire process was as easy as could be from over the phone and someone who has a busy lifestyle. Brandon also recommended a guy with good coverage and cheaper rates which saved me a bit of money...
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Reply from Brandon Lay
December 30th, 2025 06:49 PM
I'm glad to hear that the process was smooth and convenient for your busy schedule, Jeffrey. It's always my goal to make things as straightforward as possible. I'm also pleased that the recommendation worked out and led to some savings for...
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Brandon goes above and beyond to make sure that you are informed on the process and your options . We always know where we stand in the process and what is needed from us to get to the next step. We have gone through Brandon 3 times now and...
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Reply from Brandon Lay
November 27th, 2025 07:32 PM
Megan, I genuinely appreciate your continued trust in me through multiple experiences. Making sure you're informed and understanding each step is a priority for me, and I'm glad it's made a difference for you. If you ever have more questions...
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I’ve known Brandon since we were kids, and it’s amazing to see how great he is at what he does. Working with someone I trust made the whole loan process so much easier. He went above and beyond to make sure everything was smooth and explained...
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Reply from Brandon Lay
November 17th, 2025 07:12 PM
Adam, I truly appreciate your words and your trust in me over the years. It's been a rewarding experience to help make the loan process straightforward for you. Knowing that my efforts to ensure clarity and ease were beneficial means a lot....
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Brandon was great the first time around we used him so obviously when we bought our second home we went back . This time around there were major lacks of communication and overall just felt like he would rather be doing anything else other...
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my guy was perfect on everthing he did for me
Reply from Brandon Lay
November 10th, 2025 08:07 PM
I'm pleased to know you felt everything went perfectly, Raymond. It means a lot to hear that my efforts made a positive impact. If there's anything else I can help you with, please don't hesitate to get in touch.
Brandon helped secure a loan that multiple other lenders could not!
Reply from Brandon Lay
November 10th, 2025 05:35 PM
It was great working with you. Thanks again for putting your trust in us.
Brandon has always been a pleasure to work with! He is so personable and, Brandon worked so hard for us! He's the Man!!
Reply from Brandon Lay
November 5th, 2025 08:38 PM
Thanks, Kelly. I'm glad to hear you found our collaboration enjoyable. It's important to me to be as personable and dedicated as possible in my work. If there's anything more I can do for you, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Hilliard, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #985992 | Branch NMLS #2843179
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 985992
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095