New American Funding - Brad Strubel

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-800-450-2010
Rating: 4.67

Corporate

New American Funding - Dallas, TX

4.67

(75)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Dallas, TX

https://www.newamericanfunding.com/mortgage-loans/bradstrubel

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4.67

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4.67

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Knowledgeable, helpful, patient, personable

Reply from Brad Strubel

March 17th, 2025 05:16 PM

Andrew, thank you so much for your kind words! I'm thrilled to hear that you found me knowledgeable, helpful, patient, and personable. It's always my goal to provide the best support possible, and it's incredibly rewarding to know that I was...

Brad Strubel made it great. Easily accessible and always responded to all of our , probably at times, silly questions and concerns. Brad always seemed to be in an upbeat, positive mood. He was also very knowledgeable of all aspects of the process...

Reply from Brad Strubel

February 14th, 2025 05:20 PM

Thank you so much for your kind words, Timothy. It was a pleasure working with you, and I'm thrilled to hear that you felt at ease throughout the process. I believe there are no silly questions, only opportunities to provide clarity and support,...

Best Loan Officer/Loan Company out there in my opinion. Helped us when everyone else was telling us "NO". Always there when you need advice! They made the whole process easy! Overall Best Loan Company!

Reply from Brad Strubel

February 8th, 2025 01:30 AM

Wow, Dustin, this review absolutely made my day! I really appreciate you taking the time to share your experience. It's feedback like this that fuels my passion for helping people achieve their homeownership dreams. It sounds like you faced...

Brad was very patient, & professional through all the homes we viewed.. Up standing guy Brad is..

Reply from Brad Strubel

February 2nd, 2025 04:26 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Brad went above and beyond to get this loan closed. He truly is a pleasure to work with.

Reply from Brad Strubel

February 1st, 2025 03:58 PM

Wow, Kandice, thank you so much! Hearing that I went above and beyond and that you enjoyed working with me really means a lot. It was a pleasure working with you too, and I'm thrilled we were able to get everything finalized. I truly appreciate...

Brad consistently and constantly made himself available to answer and explain any documents or questions I had. he helped me understand what was happening through out the entire process and prepped me for the next steps and what I should expext...

Reply from Brad Strubel

January 30th, 2025 08:39 PM

Randall, thank you so much for the kind words. I truly appreciate you taking the time to share your experience. Helping you understand each step of the process and ensuring you felt prepared is always my top priority. I enjoyed working with...

Some of the asks by the underwriters were....unusual. Asking how we would care for our 24-year-old adult son as one example. Waiting until the last minute for some information that was not easily accessible and then having to push the closing...

Reply from Brad Strubel

January 19th, 2025 12:22 AM

I appreciate your feedback, Jeffrey. I understand that some requests from the underwriting team might have seemed out of the ordinary and I apologize for any inconvenience. I'm glad we were able to keep the closing on track and I'll pass along...

He was always available to answer my client's or my questions During the transaction. He understood my clients needs and was able to help him understand the lending processes.

Better communication and timeliness. We provided all information 90 days peior to closimg and we still we unable to close on the original date

Reply from Brad Strubel - New American Funding

November 12th, 2024 02:34 PM

I'm really sorry to hear about your experience, Cameron. It's our intention at New American Funding to provide excellent service, and I regret that we seemed to have missed the mark in your case. Please know that we take your feedback seriously...

Loan officer and processor were very knowledgeable and easily accessible. I feel they did an excellent job guiding me through the process.

Reply from Brad Strubel

October 4th, 2024 02:58 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan