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Brad Pugh - Sr. Loan Officer | NMLS # 1970869 in Novi, MI

Brad Pugh

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Sr. Loan Officer | NMLS # 1970869

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Reviews from Web
  • Encompass
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    Joshua M C
    Hutchinson, MN
    Posted on February 12th, 2026 05:10 PM
    Brad was excellent, Shae was hard to get information out of at first but was great at the end. We are very dissatisfied about the underwriter regarding clear to close. Our appraisal stated as is because the bathroom had potential mold (we were...
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    Reply from Brad Pugh
    February 23rd, 2026 05:17 PM
    It's nice to know that you found my assistance helpful, Joshua. I'm sorry to hear about the issues you encountered during the appraisal and underwriting process. It seems there were some communication gaps that led to unnecessary expenses,...
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    Jeffrey S C
    Billings, MO
    Posted on February 4th, 2026 03:58 PM
    We received great guidance, communication and our questions were fully answered. The team went over and above to make the process as seamless as possible. We truely appreciate the help!
    Reply from Brad Pugh
    February 16th, 2026 05:44 PM
    I'm grateful for your feedback, Jeffrey. It's wonderful to hear that you felt well-guided and that your questions were fully addressed. It's important to me to make the process as smooth as possible, and I'm glad you experienced that support....
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    Bruce S
    Macon, GA
    Posted on January 12th, 2026 03:02 AM
    Efficient Responsive Hardworking Dedicated to helping
    Reply from Brad Pugh
    January 22nd, 2026 04:43 PM
    Thank you for your kind words, Bruce. I'm glad to hear that you found the experience efficient and that my dedication and responsiveness met your expectations. If there's anything more I can do for you or if you have any questions in the future,...
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    Gina D
    Hesperia, CA
    Posted on January 2nd, 2026 05:17 PM
    Fast and easy. Good advice.
    Reply from Brad Pugh
    January 12th, 2026 05:18 PM
    I appreciate your feedback, Gina. It's great to know the process was fast and easy for you. I'm glad I could provide advice that you found helpful. If you have any further questions or need assistance in the future, feel free to get in touch....
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  • Encompass
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    Jimmy K S
    Madison, MS
    Posted on December 11th, 2025 03:56 PM
    Brad Pugh, Brian Kimble and Kendra
    Reply from Brad Pugh
    December 22nd, 2025 09:21 PM
    I'm pleased you had a positive experience, Jimmy. If you need any further assistance or have questions in the future, please don't hesitate to let me know.
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    William R H
    Shirley, MA
    Posted on December 6th, 2025 03:19 PM
    Amazingly quick, smooth and effortless process!
    Reply from Brad Pugh
    December 16th, 2025 03:19 PM
    I appreciate your feedback. I'm glad to hear that the process was quick and smooth for you. If you have any other questions or need assistance in the future, don't hesitate to reach out.
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    Anthony M M
    Lucedale, MS
    Posted on December 3rd, 2025 11:27 PM
    Friendly and gave the feeling they wanted to help more than any bank or credit union. I knew they were on my sode side to help me better my financial situation
    Reply from Brad Pugh
    December 15th, 2025 07:14 PM
    I'm grateful for your kind words, Anthony. It's a priority for me to create a supportive environment and focus on what’s best for your financial situation. Knowing that you felt genuinely assisted in this process means a lot. If there's anything...
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    Dorothy M O
    Jackson, MS
    Posted on December 1st, 2025 09:46 AM
    Working with Brad was an awesome experience. Brad was very patient, and always made sure that I knew he was available if I needed to call him. He was made sure that once we would be working with Mrs. Paulina, however he was still available...
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    Reply from Brad Pugh
    December 11th, 2025 09:01 PM
    We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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    Vida A O
    Triangle, VA
    Posted on November 26th, 2025 03:54 PM
    Everything is good
    Reply from Brad Pugh
    December 8th, 2025 04:03 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    Andrew G
    ROCHESTER, MN
    Posted on November 5th, 2025 03:07 AM
    Brad and Latoya were fantastic!! They went above and beyond for me and my family, helping us close a refinance in just three weeks. They listened, undrstood the importance, cared, were available and really got the job done! I will 100% refer...
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    Reply from Brad Pugh
    November 17th, 2025 04:16 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
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