Bill Mervin
Mortgage Branch Manager | NMLS# 313416
Bill and his team were fantastic to work with! Our family had been dreaming of purchasing a bigger home and we wanted to make sure that we went into the process with much care and diligence. Bill and his team answered all of our questions a... Show More
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Appreciated the strong communication.
The entire team from Bill, Mike, Angelo, Tracy were all professional and great to work with.
The communication was great, the explanations helped me understand a world I have no experience or knowledge about and the constant Checking in, support and updates took a lot of stress off my plate
The team being available to answer questions at any time, including the weekends, as we navigated this process. Along with the overall explanations that were provided were done in a way that anyone could understand what was happening. Made...
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From the first communication the team was was always very open, very quick to keep us up to date with all the steps of the process, as well as laying out all our options. The communications was something that is super important in this process...
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Bill was a great resource through the loan process and was even able to aide me walking through which properties may not be worth their weight and which ones were. I was able to rely on Bill for questions and concerns I had that were well beyond...
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Reply from Owner
May 4th, 2026 04:09 PM
Hi, Searchengine27. We are thrilled to learn that you had a positive experience with us!
Bill made himself very available. He was like a personal therapist and very reassuring.
Bills communication and knowing all the ins and outs of a bank statement loan.
Communication and follow up with Bill
Bill was great from start to finish with getting the mortgage for my first home. Able to get it to the finish line with very white glove service . Highly recommend
Reply from Owner
April 17th, 2026 04:03 AM
Hi, Brandon. Your feedback is highly appreciated. Thank you for the review!
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Bill and his team were fantastic to work with! Our family had been dreaming of purchasing a bigger home and we wanted to make sure that we went into the process with much care and diligence. Bill and his team answered all of our questions and concerns, and we especially appreciated how quick they were to respond and move to action. I would definitely recommend this team to anyone who is looking to purchase a home!
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Central Standard Time (CST)
Licenses
- NMLS# 313416
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Luminate Bank is an Equal Housing Lender | Member FDIC
Luminate Bank | NMLS ID #1281698
2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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