

Bill Mervin
Mortgage Branch Manager | NMLS# 313416

Bill and his team were fantastic to work with! Our family had been dreaming of purchasing a bigger home and we wanted to make sure that we went into the process with much care and diligence. Bill and his team answered all of our questions a...... Show More
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Everyone who helped us with this process was so kind and really informative. If we had a question we would almost immediately get a response back. Each process was detailed out to us by a team member to ensure we knew what was happening at...
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Reply from Bill Mervin
October 10th, 2025 04:24 PM
Hi Maureen! As a first time home buyer, we were so thrilled to help you through it all. Thank you for your for awesome review - it was truly our pleasure! We appreciate you and your kind comments! Thank you again ~
The entire Apex team was always easy to contact and more than willing to help walk us through every stage of the loan process. As first time how buyers we are impressed how smooth the process was and all the great advice the team provided.
Reply from Bill Mervin
October 10th, 2025 04:24 PM
Hi Cody! Your kind comments are music to our ears. We so enjoyed helping you through this process. It was our pleasure all the way. Hope you are enjoying your home~ Thank you so much!
The whole team made me feel like I was the top priority throughout this process. They answered all my questions or educated me so that I could make the best decision. I felt like my best interests were being protected and that I wasn’t just...
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Reply from Bill Mervin
October 10th, 2025 04:24 PM
Matthew - thank you so much for your kind words - they are music to our ears. It's a shared commitment with our whole team and it was our pleasure to help you through it all.
The communication was great, the explanations helped me understand a world I have no experience or knowledge about and the constant Checking in, support and updates took a lot of stress off my plate
The team being available to answer questions at any time, including the weekends, as we navigated this process. Along with the overall explanations that were provided were done in a way that anyone could understand what was happening. Made...
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From the first communication the team was was always very open, very quick to keep us up to date with all the steps of the process, as well as laying out all our options. The communications was something that is super important in this process...
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Bill was a great resource through the loan process and was even able to aide me walking through which properties may not be worth their weight and which ones were. I was able to rely on Bill for questions and concerns I had that were well beyond...
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Reply from Owner
May 4th, 2026 04:09 PM
Hi, Searchengine27. We are thrilled to learn that you had a positive experience with us!
Bill made himself very available. He was like a personal therapist and very reassuring.
Bills communication and knowing all the ins and outs of a bank statement loan.
Communication and follow up with Bill
10 of 718
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Bill and his team were fantastic to work with! Our family had been dreaming of purchasing a bigger home and we wanted to make sure that we went into the process with much care and diligence. Bill and his team answered all of our questions and concerns, and we especially appreciated how quick they were to respond and move to action. I would definitely recommend this team to anyone who is looking to purchase a home!
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Licenses
- NMLS# 313416
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Luminate Bank is an Equal Housing Lender | Member FDIC
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2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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