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Guild Mortgage - Benjamin Williams
Senior Loan Officer | NMLS# 1025173

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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closed
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8 AM to 5 PM(Open now)
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8 AM to 5 PM
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Benjamin was very helpful from the beginning and the end of the process. His assistant Luke also did a great job. Thank you for making this process easy to them both.
Reply from Guild Mortgage - Benjamin Williams
December 22nd, 2025 03:26 PM
I'm pleased to hear that you had a positive experience from start to finish, Ricky. Knowing that both Luke and I could assist in making the process easier for you is important. If you have any questions or need further support down the line,...
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Everyone at Guild involved in closing was very efficient. Especially helpful was Ben Williams, very professional.
Reply from Guild Mortgage - Benjamin Williams
December 15th, 2025 08:12 PM
I appreciate your feedback, Vartan. It's rewarding to know that you found the closing process efficient and my professionalism helpful. If there's anything more I can do for you, please don't hesitate to reach out. Thanks for taking the time...
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Ben did a great job of keeping me informed throughout the process as well as talking me through options. While the tail end of the process got jammed up I appreciated his efforts and consistent follow ups. He was always a pleasure to talk to....
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Thank you for your help. Though this took time. I also needed time given my “bandwidth”. I would forward Guild Mortgage should someone ask me who to get a loan from. Thank you again.
There was little to no communication, I would reach out and ask questions and would wait days to receive a response if I'd get ANY. I'm big on communication especially when parties are in different states to make sure a deal comes together...
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Reply from Guild Mortgage - Benjamin Williams
December 5th, 2025 09:57 PM
I’m sorry to hear about your experience and we’re committed to making things right. We want you to know that it's important for us to deliver excellent service, and we take your review seriously. Our dedicated team will be reaching out to you...
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Great communication. Professional
Process was excellent until we got to the appraisal. We requested a review of the appraisal value and there was significant difficulty getting a response from the appraiser. After that point in the process the communication from the loan team...
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At times lack of communication possibly because of the number of agents involved in the process.
Ben, Richard and the team were supportive, communicated well, and overall positive.
Reply from Guild Mortgage - Benjamin Williams
November 28th, 2025 04:12 PM
I'm glad to hear that you found the communication and support from myself, Richard, and the team to be positive, Steven. It's important to me that your experience was seamless and supportive. Should you have any questions or need further assistance...
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Great experience!
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Disclaimer
I am authorized to do business in the states of Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin and Wyoming. Branch NMLS ID 3274; AZ BK#0018883; AZ BKBR# 0018883; AZ LO Lic.# 0924322; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; (www.nmlsconsumeraccess.org/); MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; MA MLO Lic # 1025173; Licensed by the Mississippi Department of Banking and Consumer Finance; OR ML-176; NMLS ID: 1025173; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.