Rines Mortgage Group
Retail Branch Manager
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone that I dealt with was great! They kept me updated to the progress!
Reply from Rines Mortgage Group
November 6th, 2025 10:19 AM
Thank you Angela! We will be in touch as rates recede. Enjoy your beautiful condo!
Austin and his team made this such a smooth process. I will be using them again in the future.
Reply from Rines Mortgage Group
November 6th, 2025 10:19 AM
Thank you John, you were a pleasure to work with as well. Let us know how we can help in the future!
Easy to work with
Reply from Rines Mortgage Group
November 6th, 2025 10:19 AM
Thank you Mario! Look forward to working with you again in the future.
Service was poor had a lot of issues
Reply from Austin Rines
November 6th, 2025 10:19 AM
We are sorry that you did not have a 5-Star experience. I would love to know your perspective on how we could improve.
Austin was very patient with my many questions and non-understanding even after he explained things days before. He explained everything very well, I just didn't quite understand somethings and it took him a few times for me to understand.
Reply from Rines Mortgage Group
November 6th, 2025 10:19 AM
Thank you KaLinda. Hope you guys enjoy the home and look forward to helping you again in the future.
Rines Mortgage Group has received a review with 5 star rating from KaLinda H
Fast and reliable communication.
Reply from Rines Mortgage Group
November 6th, 2025 10:19 AM
Thanks Josh! Glad you finally found a home.
Rines Mortgage Group has received a review with 5 star rating from JLG
///////////
Reply from Austin Rines
November 6th, 2025 10:19 AM
I appreciate your feedback. I'm always looking for ways to improve, and I'm glad that you took the time to share your thoughts with me.
I would just like to have more communication. Updates that were helpful and deadlines that were well planned out.
Reply from Austin Rines
November 6th, 2025 10:19 AM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
121–130 of 525
About
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Renovation
Constructio
Bridge Loans
FHA
Down Payment Assistance
FHA Loans
NoDown
LowDown
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- USA Mortgage - Mortgage Loan OfficerAug 1st, 2016 - Current
Memberships
- Dayton Mortgage Bankers Association
- Cincinnati Mortgage Bankers Association
- Dayton Board of Realtors
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2014
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1520282
Awards
Achievements
- Presidents Club 2021 and 2022
- Scotsman Guide Top Originator 2020, 2021, 2022
Hobbies
- Anything Dayton
- Bengals Season Ticket Holder
- Running
View All
Disclaimer
