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Austin Kretzer - Mortgage Banker in Decatur, AL

Austin Kretzer

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Mortgage Banker

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Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    J
    Jennifer D M
    Wentzville, MO
    Posted on March 29th, 2024 04:43 PM
    Austin is a personably person to work with. He was able to answer any of my questions and made the entire experience easy
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I greatly appreciate your feedback, Jennifer! I'm thrilled to hear that you found our collaboration effective and your mortgage experience with Mutual of Omaha Mortgage stress-free. Knowing I could successfully guide you through this process...
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    Richard L A
    Machesney Park, IL
    Posted on March 17th, 2024 04:19 PM
    He was very friendly and also easy to get a hold of. He explain ed everything that we needed to do . The time frame was was perfect.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm very grateful for your kind words, Richard. It was truly my pleasure to assist you and I'm thrilled that you found the process easy to understand and timely. Here at Mutual of Omaha Mortgage, we believe clear communication and a friendly...
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    M
    Michael W
    Springfield, MO
    Posted on March 14th, 2024 04:36 PM
    Austin was great! Responsive and answered all the questions.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm really delighted to hear your feedback, Michael. Ensuring that all your questions are addressed promptly and efficiently is one of my main priorities. I appreciate your 5-star rating and it was indeed a pleasure working with you. I aim...
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    K
    Kevin L K
    Lanesville, IN
    Posted on February 24th, 2024 05:29 PM
    Austin was always available and eager to help through the entire process. He was very pleasant and professional.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm extremely thrilled to hear your positive feedback, Kevin. Your satisfaction is my top priority and I'm glad I was able to meet your expectations. Working with you was a pleasure, and I'm honoured to have had the opportunity to assist you....
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    Jose R
    Ooltewah, TN
    Posted on February 17th, 2024 02:26 PM
    Communication was outstanding
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I am delighted to hear that you had a positive experience with our communication, Jose. It’s my utmost responsibility to ensure clear and prompt communication for a seamless process. Your feedback means a lot to both me and the whole team at...
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    M
    Mauro A G
    Kansas City, KS
    Posted on February 8th, 2024 02:12 PM
    Communication and answering all the questions I had. It was a smooth and easy process.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm so glad to hear your feedback, Mauro. It was my pleasure to assist you and ensure all your questions were answered. I'm pleased that you found the process with Mutual of Omaha Mortgage smooth and easy. That's always our aim! Thank you for...
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  • Encompass
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    Holly C
    Garden City, KS
    Posted on January 22nd, 2024 04:18 PM
    Austin was so helpful, and responded to all of my questions. He responded quickly and never made me feel rushed. I would recommend this team to anyone. They really do work with all credit scores. 10 out of 10.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm delighted to hear such positive feedback, Holly! It's my mission to ensure every person I interact with feels valued and fully informed about the mortgage process. Your recommendation means a lot to me and the entire Mutual of Omaha Mortgage...
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    K
    Kenneth T O
    Statesville, NC
    Posted on November 4th, 2023 01:13 AM
    Good communication
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I appreciate your positive feedback, Kenneth. Communication is key in what we do at Mutual of Omaha Mortgage, and I'm glad to hear that the effort we put into maintaining this was recognized. Your satisfaction is always our top priority, and...
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    Timothy M F
    Gilberts, IL
    Posted on September 28th, 2023 02:44 PM
    Constant and accurate communication. Best we’ve ever dealt with. Austin was outstanding!
  • write_review_unverified
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    Katherine L
    Posted on September 19th, 2023 08:24 PM
    Run from this Lender my husband and I felt with Austin and Ryan since April and it was always one more document or one more thing we had to do I was up front and transparent from the get go that our credit would be a challenge here it is September...
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  • 21–30 of 89
    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Home Loans
    Mortgage
    Mortgage Loans
    Refinance
    Financial Service
    Loan Service
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    Year Started

    1909

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS#1553658
    Disclaimer
    Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org