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Austin Kretzer - Mortgage Banker in Decatur, AL

Austin Kretzer

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Mortgage Banker

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Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    J
    Jackson H B
    Carl Junction, MO
    Posted on September 22nd, 2024 07:44 PM
    Communication and support from Austin was outstanding.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm so glad to hear that you had a positive experience, Jackson! Your feedback means a lot to me and Mutual of Omaha Mortgage. It was a pleasure to provide support and communication throughout your process. Thank you for the excellent rating!...
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  • Encompass
    M
    Meaghan B
    New Castle, IN
    Posted on September 20th, 2024 10:54 AM
    Austin was very responsive in a timely manner.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm thankful for your feedback, Meaghan! It's important to me that I provide timely responses to all my clients. Your satisfaction is my main goal at Mutual of Omaha Mortgage. Your rating gives me encouragement to continue improving. Please...
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  • Encompass
    J
    Jackson H B
    Carl Junction, MO
    Posted on August 15th, 2024 10:24 PM
    Communication was the key. It was easy, simple and Austin did an awesome job helping us.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    Thank you so much for your positive feedback, Jackson. I'm glad to hear that you found the process easy and simple. Your satisfaction is my top priority, and I'm pleased to know that I could make your experience with Mutual of Omaha Mortgage...
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  • Encompass
    T
    Travis D J
    Huntsville, AL
    Posted on July 1st, 2024 02:42 PM
    Austin was very professional and talked me through the entire process.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm really glad to hear that you found our discussions helpful, Travis. It's a priority for me to ensure clients are well-informed throughout the whole process. Your positive feedback gives me great motivation. Thank you for the 5-star rating...
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  • Encompass
    R
    Roselyn M R
    Vineland, NJ
    Posted on June 20th, 2024 01:56 AM
    Austin was very pleasant, knowledgeable, and personable. He made the experience very comfortable and easy. I greatly appreciate how painless and quick the process was made by Austin Kretzer.
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm truly appreciative of your positive feedback, Roselyn! It was my pleasure to assist you and make your experience with Mutual of Omaha Mortgage as comfortable and easy as possible. Knowing that you found the process to be painless and quick...
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  • Encompass
    D
    Debra J S
    Manchester, CT
    Posted on June 12th, 2024 01:54 PM
    We had a couple of bumps in the road but Austin was responsive and transparent throughout the process. Even in the beginning, he was compassionate and creative, ultimately suggesting a refinance so best solve my issues. I have already recommended...
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    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    Thank you so much for your heartfelt review, Debra. I'm sincerely pleased that you felt supported throughout the process, despite any bumps along the way. I'm glad that the solution we came up with was effective, and the fact that you recommended...
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  • Encompass
    J
    Jamey K B
    Mishawaka, IN
    Posted on May 16th, 2024 10:35 AM
    Thank you!
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm so glad to know that you're satisfied with the service, Jamey! It was great working with you on your mortgage needs. Remember, if you have any further questions or need my assistance, I'm just a phone call away. Thank you for choosing Mutual...
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  • Encompass
    M
    Melanie H
    Lees Summit, MO
    Posted on May 7th, 2024 11:28 AM
    Austin was super communicative and a great navigator through this entire process. All of the questions I had were answered quickly ans thoroughly. Anytime I reached out I had an answer within 24 hours. He was always following up making sure...
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    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    Hi Melanie, I'm thrilled to hear that you were satisfied with the service you received. It was a pleasure assisting you throughout the process and I'm glad that I could promptly answer all your questions. You knowing what you needed and having...
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  • Encompass
    C
    Christopher A R
    Castle Rock, CO
    Posted on April 5th, 2024 11:47 AM
    Responsive communication was very apperciated!
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm sincerely thankful for your positive review, Christopher. It was my pleasure assisting you, and I'm delighted to hear that you appreciated my responsive communication. I strive to provide the best service at Mutual of Omaha Mortgage. If...
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  • Encompass
    O
    Omar M
    Elizabeth, NJ
    Posted on March 31st, 2024 02:00 PM
    The ease and guidance provided
    Reply from Austin Kretzer
    October 8th, 2025 10:32 AM
    I'm so glad to hear that you found the process straightforward and felt well-guided, Omar. It's incredibly important to me that my customers feel confident and oriented at every step of their journey with Mutual of Omaha Mortgage. I want to...
    read more
  • 11–20 of 89
    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Home Loans
    Mortgage
    Mortgage Loans
    Refinance
    Financial Service
    Loan Service
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    Year Started

    1909

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS#1553658
    Disclaimer
    Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org