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8:00 AM to 6:00 PM
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  • Rating
  • About
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5.0
Encompass
K
Kevin L K
Lanesville, IN
Posted on February 24th, 2024 05:29 PM
Austin was always available and eager to help through the entire process. He was very pleasant and professional.
5.0
Encompass
J
Jose R
Ooltewah, TN
Posted on February 17th, 2024 02:26 PM
Communication was outstanding
5.0
Encompass
M
Mauro A G
Kansas City, KS
Posted on February 8th, 2024 02:12 PM
Communication and answering all the questions I had. It was a smooth and easy process.
Reply from Austin Kretzer
February 18th, 2024 02:12 PM
I'm so glad to hear your feedback, Mauro. It was my pleasure to assist you and ensure all your questions were answered. I'm pleased that you found the process with Mutual of Omaha Mortgage smooth and easy. That's always our aim! Thank you for...
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5.0
Encompass
H
Holly C
Garden City, KS
Posted on January 22nd, 2024 04:18 PM
Austin was so helpful, and responded to all of my questions. He responded quickly and never made me feel rushed. I would recommend this team to anyone. They really do work with all credit scores. 10 out of 10.
Reply from Austin Kretzer
February 1st, 2024 04:19 PM
I'm delighted to hear such positive feedback, Holly! It's my mission to ensure every person I interact with feels valued and fully informed about the mortgage process. Your recommendation means a lot to me and the entire Mutual of Omaha Mortgage...
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4.66
Encompass
K
Kenneth T O
Statesville, NC
Posted on November 4th, 2023 01:13 AM
Good communication
Reply from Austin Kretzer
November 14th, 2023 01:14 AM
I appreciate your positive feedback, Kenneth. Communication is key in what we do at Mutual of Omaha Mortgage, and I'm glad to hear that the effort we put into maintaining this was recognized. Your satisfaction is always our top priority, and...
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5.0
Encompass
T
Timothy M F
Gilberts, IL
Posted on September 28th, 2023 02:44 PM
Constant and accurate communication. Best we’ve ever dealt with. Austin was outstanding!
1.0
write_review_unverified
K
Katherine L
Posted on September 19th, 2023 08:24 PM
Run from this Lender my husband and I felt with Austin and Ryan since April and it was always one more document or one more thing we had to do I was up front and transparent from the get go that our credit would be a challenge here it is September...
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4.16
Encompass
N
Nathan P F
Rogers, AR
Posted on July 27th, 2023 07:43 PM
Great people to work with. Kept us informed on every step in the process!
Reply from Austin Kretzer
August 6th, 2023 07:47 PM
Thank you Nathan! I'm so happy to hear that you experienced great service from Mutual of Omaha Mortgage. We strive to make every customer feel valued and informed throughout the process. I appreciate you taking the time to leave such a positive...
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5.0
Encompass
N
Nahum T
Decatur, GA
Posted on July 10th, 2023 03:30 PM
Austin is professional, organized, approachable, accessible, and overall just great to work with! His possesses great poise, and I will be sure to work with him again.
5.0
Encompass
R
Ryan H D
Midlothian, VA
Posted on July 3rd, 2023 04:12 PM
The overall communication from everyone.

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