Ashley Dickes, Ruoff Mortgage
Senior Loan Officer | NMLS# 138750 | Ruoff Mortgag...
Additional Licenses: NMLS# 138750.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Ashley was very thorough in explaining everything to us and patient with our many questions. very professional, but also personable .
Reply from Ashley Dickes
January 2nd, 2026 03:13 PM
Angela, I'm glad I could assist you through the process. Ensuring everything is clearly explained and addressing all your questions is a priority for me. I'm pleased to hear you found my approach both professional and personable. If there’s...
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Ashley did an amazing job keeping us updated on the loan process! She made the whole process very easy!
Very professional 👍🏼
Would honestly recommend for all lending needs!!
Reply from Ashley Dickes, Ruoff Mortgage
December 29th, 2025 02:08 PM
Your recommendation is greatly appreciated. I'm glad that you found my services helpful for your lending needs. Should you need any further assistance or have additional questions in the future, please don't hesitate to reach out.
We had the best experience working with Ashley! She is very knowledgeable and made the whole process so enjoyable! We can't express how thankful we truly are to have worked with Ashley on buying our dream home!
Reply from Ashley Dickes
December 26th, 2025 04:27 PM
It's wonderful to hear that your experience was so positive, Ernest. I aim to ensure the process is both smooth and enjoyable, and it’s rewarding to know I could assist you in reaching your dream home. Your gratitude means a lot. If you need...
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I have had the pleasure of dealing with Ashley Dickes at Ruoff Mortgage twice now, and both times were an absolute pleasure. I highly recommend using their services to any of my friends and family
Ashley Dickes, Ruoff Mortgage has received a review with 5 star rating from Tina S
Had an amazing experience!! Thank you all soo much!
Reply from Ashley Dickes
December 1st, 2025 04:16 PM
I'm pleased to know you had such a positive experience, Marc. Your appreciation means a lot to me. If there's anything more I can do for you or any questions that arise, please don't hesitate to reach out.
Ashley was on top of everything. She had answers for us before we could ask the question. She went above & beyond and would not take no for answer
Reply from Ashley Dickes
November 14th, 2025 04:44 PM
It's great to hear that you felt well-supported with every step of the process, Terry. Having answers ready before questions arise is something I strive for, and I'm glad it was helpful for you. Thank you for sharing your experience, and if...
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Ashley Dickes, Ruoff Mortgage has received a review with 5 star rating from Marvin J
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About
Additional Licenses: NMLS# 138750.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 138750
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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