Ashley Dickes, Ruoff Mortgage
Senior Loan Officer | NMLS# 138750 | Ruoff Mortgag...
Additional Licenses: NMLS# 138750.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Ashley provided an exceptional experience throughout our refinancing process. She was courteous, professional, and highly responsive at every stage. Her communication was clear, timely, and tailored to our specific needs. She demonstrated a...
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I will try and share details at a later date. Ashley and the other people with Ruoff Mortgage company are fantastic!
Reply from Owner
March 30th, 2026 01:37 PM
Selina, I appreciate your kind words and look forward to hearing more details when you’re ready. It's great to know you had a positive experience with me and the team at Ruoff Mortgage. If there's anything you need in the meantime, feel free...
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Ashley, you’ve been amazing to work with. I know you’re busy, but you always kept me informed and made sure I understood everything. I really appreciate all the hard work you put in—and thank you to you and the whole team at Ruoff Mortgage.
Reply from Ashley Dickes
March 30th, 2026 07:26 PM
Selina, I'm grateful for your thoughtful review. Keeping you informed and ensuring clarity in the process is always my priority, even with a busy schedule. Your appreciation means a lot to me, and it was my pleasure to work with you alongside...
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It was quicker than I expected
We had a very short closing date and everything went smoothly up until an unknown stipulation on the initial loan and the confirmed loan That forced closing to be delayed.
Ashley was a wonderful loan officer to work with. This is my second time utilizing her expertise and services. I would recommend her to anyone. She truly goes above and beyond for her customers and it does not go unnoticed. Things outside of...
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Ashley was wonderful to work with. Very understanding
Reply from Owner
February 24th, 2026 08:36 PM
Kimberly, I'm pleased to hear that you felt understood while working with me. It's important to me that your experience was positive. If you need any more assistance or have further questions, I'm here to help.
Ashley is wonderful to work with. Very understanding.
Reply from Ashley Dickes
February 23rd, 2026 03:24 PM
Larry, thank you for your kind words. I'm glad to know you had a positive experience working with me. Understanding and meeting your needs is important to me. If there's ever anything more I can do for you, please don't hesitate to get in touch....
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Helpful theoughtout the process of our first home .
Reply from Ashley Dickes
February 16th, 2026 04:59 PM
Crescencio, I'm grateful to have been part of your journey in purchasing your first home. It’s important to me that you felt supported throughout the process. If you have any future questions or need further guidance, I'm just a call away.
Ashley was great at communicating from our first steps, applying to the closing. Always professional with a smile in her voice. Thank you for making the process easy for us!
Reply from Ashley Dickes, Ruoff Mortgage
January 5th, 2026 08:24 PM
Angie, it's encouraging to know that communication and professionalism were key to your positive experience. Making the process straightforward for you is a priority I hold dear. If there's anything else I can assist with, please feel free...
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About
Additional Licenses: NMLS# 138750.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 138750
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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