New American Funding - Arnold Esparza Garcia

Name: New American Funding - Novi | Consumer Direct
Address: 28125 Cabot Dr., Suite 120, Novi, Michigan, 48377
Telephone: +1-248-818-3350
Rating: 4.75

Senior Loan Officer | NMLS # 1720415

New American Funding - Novi | Consumer Direct

4.75

(307)

My name is Arnold EsparzaGarcia, and I am proud to work with the community on behalf of New American Funding. With many years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(248) 818-3350

Novi, MI

https://www.newamericanfunding.com/mortgage_loans/arnoldesparzagarcia/

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4.75

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4.75

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Excellent customer service!

Everything moved very fast and we were able to close within 26 days.

Fine. Nothing memorable. Seemed passive-aggressive throughout (both loan officer and processor). Got the deal done without any issue though, so thanks.

I was a first time homebuyer and he answered every single question I had! Made me feel so much better!!

The lack of communication between the processor and my loan officer

I can be a pretty meticulous client (which is a nice way of saying annoying). However, my bombardment of calls were always greeted with a smiling voice and a willing to help. Even when presented with counter offers from other lenders New American...

At times there was a lack of communication which made the process difficult and a little chaotic.

Arnold was always available, always helpful, and kind enough to talk me through hairy parts of the process....

My overall experience with Arnold has been positive. However with New American it's been negative, especially with the processor that was assigned Allyson Ulate. Exceptionally poor attention to detail, slow service and general unavailability...