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Andy Thorpe, Ruoff Mortgage
Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...

Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Andy is the man! My wife and I have worked with Andy through 3 home purchases. His expertise has made the process smooth as can be. We can not thank him enough. Thanks Andrew Thorpe and the Ruoff Muncie team!!
Andy made the process so easy.
Reply from Andy Thorpe, Ruoff Mortgage
March 20th, 2025 03:33 PM
Thank you for the review Jennifer! It is always a pleasure to help you!
Andy understands how to keep a deal moving and communicates requirements clearly even in strange circumstances!
Reply from Andy Thorpe
March 20th, 2025 03:34 PM
Thanks Adam! I am super happy that we were able to get you into your first home! Congratulations!
Andy is amazing. Great communication
Reply from Andy Thorpe, Ruoff Mortgage
March 18th, 2025 05:45 PM
Thank you Scott for the wonderful review! It is ALWAYS a pleasure to help you guys out!!
Communication with Andy was excellent. He was easy to reach if I needed help with anything. My questions were answered right away, and he kept me informed every step of the way.
Reply from Andy Thorpe, Ruoff Mortgage
January 27th, 2025 02:32 PM
Thank you for the excellent review Tarra! I am so happy I could help you!
This was a relatively low stress experience, rhanks thanks to Ryan Vanatter and Andy Thorpe. I liked being able to login to my account and see the progress being made on my loan. Both were very professional and prompt with answering questions/phone...
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Reply from Andy Thorpe
December 8th, 2024 04:41 PM
Hello kcross0708, I appreciate the high rating and the kind words in your review. Having clients like you makes my work enjoyable. I'm glad to hear that you found our process straightforward and efficient. Ryan and I aim to provide all our...
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we had a deadline, and Ryan and Andy delivered!
Reply from Andy Thorpe
December 8th, 2024 04:22 PM
I'm glad to hear that we were able to meet your deadline, Franklin! Here at Ruoff Mortgage, we always strive to deliver efficient service. Your feedback is greatly appreciated. Thank you for your 5-star review! - Andy Thorpe
Andy was amazing .Communicated with us constantly, and speedy underwriting.
Reply from Andy Thorpe
November 14th, 2024 08:27 PM
I'm thrilled to hear that you were pleased with the communication and speedy underwriting, Daemien. It was a pleasure working with you on your mortgage needs. Your satisfaction is our highest priority at Ruoff Mortgage. Thanks for the 5-star...
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Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Tonya J
Everything was professionally handled
Reply from Andy Thorpe
November 10th, 2024 04:18 PM
Tonya, I'm thrilled to hear that you were satisfied with my service. At Ruoff Mortgage, we strive to maintain professionalism throughout the entire process. I'm glad I could contribute to that so positively for you. Your feedback is greatly...
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About
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
State Specific Bond Programs for Indiana
Down Payment assistance programs
FHA
USDA
VA
First Time Homebuyers
City of Muncie Grant Program
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Positions
- Ruoff Mortgage - Senior Loan OfficerOct 1st, 2018 - Current
Memberships
- First Muncie - Non-Profit networking group
- NMLS member
- MEIRA Affiliate Member
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1301352
Awards
Achievements
- Loan Officer of the Month - Muncie - 11/2019
- Loan Officer of the Month - Muncie - 3/2023
Hobbies
- Record collecting
- Music
- Concerts
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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