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Andy Thorpe, Ruoff Mortgage - Senior Loan Officer | NMLS# 1301352 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
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Andy Thorpe, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...

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Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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5 Star
95%
4 Star
3%
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1%
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1 Star
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Reviews from Web
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    Scott S
    Posted on March 28th, 2025 10:59 AM
    Andy is the man! My wife and I have worked with Andy through 3 home purchases. His expertise has made the process smooth as can be. We can not thank him enough. Thanks Andrew Thorpe and the Ruoff Muncie team!!
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    Jennifer S
    Muncie, IN
    Posted on March 20th, 2025 03:29 PM
    Andy made the process so easy.
    Reply from Andy Thorpe, Ruoff Mortgage
    March 20th, 2025 03:33 PM
    Thank you for the review Jennifer! It is always a pleasure to help you!
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    Adam J H
    Muncie, IN
    Posted on March 18th, 2025 10:13 PM
    Andy understands how to keep a deal moving and communicates requirements clearly even in strange circumstances!
    Reply from Andy Thorpe
    March 20th, 2025 03:34 PM
    Thanks Adam! I am super happy that we were able to get you into your first home! Congratulations!
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    Scott S S
    Muncie, IN
    Posted on March 18th, 2025 05:36 PM
    Andy is amazing. Great communication
    Reply from Andy Thorpe, Ruoff Mortgage
    March 18th, 2025 05:45 PM
    Thank you Scott for the wonderful review! It is ALWAYS a pleasure to help you guys out!!
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    Tarra L P
    Anderson, IN
    Posted on January 27th, 2025 10:53 AM
    Communication with Andy was excellent. He was easy to reach if I needed help with anything. My questions were answered right away, and he kept me informed every step of the way.
    Reply from Andy Thorpe, Ruoff Mortgage
    January 27th, 2025 02:32 PM
    Thank you for the excellent review Tarra! I am so happy I could help you!
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    Kcross0708
    Muncie, IN
    Posted on November 28th, 2024 04:38 PM
    This was a relatively low stress experience, rhanks thanks to Ryan Vanatter and Andy Thorpe. I liked being able to login to my account and see the progress being made on my loan. Both were very professional and prompt with answering questions/phone...
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    Reply from Andy Thorpe
    December 8th, 2024 04:41 PM
    Hello kcross0708, I appreciate the high rating and the kind words in your review. Having clients like you makes my work enjoyable. I'm glad to hear that you found our process straightforward and efficient. Ryan and I aim to provide all our...
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    Franklin J D
    Muncie, IN
    Posted on November 28th, 2024 04:19 PM
    we had a deadline, and Ryan and Andy delivered!
    Reply from Andy Thorpe
    December 8th, 2024 04:22 PM
    I'm glad to hear that we were able to meet your deadline, Franklin! Here at Ruoff Mortgage, we always strive to deliver efficient service. Your feedback is greatly appreciated. Thank you for your 5-star review! - Andy Thorpe
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    Daemien B
    Muncie, IN
    Posted on November 4th, 2024 08:23 PM
    Andy was amazing .Communicated with us constantly, and speedy underwriting.
    Reply from Andy Thorpe
    November 14th, 2024 08:27 PM
    I'm thrilled to hear that you were pleased with the communication and speedy underwriting, Daemien. It was a pleasure working with you on your mortgage needs. Your satisfaction is our highest priority at Ruoff Mortgage. Thanks for the 5-star...
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    Tonya J
    Posted on October 31st, 2024 04:15 PM
    Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Tonya J
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    Tonya J
    Muncie, IN
    Posted on October 31st, 2024 04:15 PM
    Everything was professionally handled
    Reply from Andy Thorpe
    November 10th, 2024 04:18 PM
    Tonya, I'm thrilled to hear that you were satisfied with my service. At Ruoff Mortgage, we strive to maintain professionalism throughout the entire process. I'm glad I could contribute to that so positively for you. Your feedback is greatly...
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    About
    Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    State Specific Bond Programs for Indiana
    Down Payment assistance programs
    FHA
    USDA
    VA
    First Time Homebuyers
    City of Muncie Grant Program
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Oct 1st, 2018 - Current
    Memberships
    • First Muncie - Non-Profit networking group
    • NMLS member
    • MEIRA Affiliate Member
    • View All
    Addresses and Serving Areas

    Year Started

    2018

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1301352
    Achievements
    • Loan Officer of the Month - Muncie - 11/2019
    • Loan Officer of the Month - Muncie - 3/2023
    Hobbies
    • Record collecting
    • Music
    • Concerts
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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