Top 5%
Andy Thorpe, Ruoff Mortgage
Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We had several credit and financial challenges to overcome to be able to buy. We are deeply moved that Andy and Ryan were willing to go above and beyond to help us overcome those hurdles so we could buy our first home!
Andy was great! He was quick to respond to any questions we had!
Andy was excellent and he worked tirelessly for me! Great experience!!
Everything went well, I think a little more communication could have went a long way in regards to knowing if things were received and things that needed to be done or have already been done
No communication regarding interest hike. Hard to get ahold of loan officer at beginning and no communication that he was out of the office. Incorrect information on application despite outlining all correct information in email requesting...
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Everything was great!!
Assistants asked a couple of times to submit docs that had already been provided. Last minute underwriting requirements were frustrating, and employer was given incorrect information about acceptable employment verification, seemed to be something...
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Easy home buying process! Thank you!
Andy has always been there to help me understand and go through the process steps. Was always courteous and responsive. I'm very happy that he was recommended to me.
Andy from Ruoff is a true rockstar!! Stepped in when our other lender botched everything… Andy was a pleasure to work with and will have our family’s business for life!! Thank you Andy for all you did!!
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About
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
State Specific Bond Programs for Indiana
Down Payment assistance programs
FHA
USDA
VA
First Time Homebuyers
City of Muncie Grant Program
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Positions
- Ruoff Mortgage - Senior Loan OfficerOct 1st, 2018 - Current
Memberships
- First Muncie - Non-Profit networking group
- NMLS member
- MEIRA Affiliate Member
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1301352
Awards
Achievements
- Loan Officer of the Month - Muncie - 11/2019
- Loan Officer of the Month - Muncie - 3/2023
Hobbies
- Record collecting
- Music
- Concerts
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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