Andy Cook
Senior Sales Consultant
The University of Oklahoma
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Andy was very personable and explained everything in great detail. He maintained excellent communication and was available every time I needed to clarify something I didn't understand.
He is a great asset to your company!!!
Reply from Andy Cook
March 22nd, 2024 04:51 PM
I'm truly appreciative of the glowing review, Marge. I strive to provide prompt and efficient service at Highlands Residential Mortgage, Ltd., and it's wonderful to hear that it's making a difference in our clients' experiences. Getting your...
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I appreciate the communication and quick responses from Andy as well as a speedy closing on a VA loan (less than 3 weeks 😲). Andy was always available to answer questions for myself and the buyer as well as timely updates. **Very smooth and...
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Reply from Andy Cook
March 22nd, 2024 04:52 PM
I'm thrilled to hear that your experience with me at Highlands Residential Mortgage, Ltd. was smooth and stress-free. Your kind words and the excellent rating have truly made my day. It was an absolute pleasure helping you navigate through...
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Very good communication - pleasure to work with you
Reply from Andy Cook
March 22nd, 2024 04:53 PM
I'm absolutely thrilled to hear that you were satisfied with the communication and service provided throughout your home purchasing process, Cathy. It was my pleasure working alongside you. At Highlands Residential Mortgage, Ltd., we pride...
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Andy is amazing. He was in constant communication with us on the progress of our mortgage. Walked us through step by step and made sure we understood everything that was happening. He made the home buying process extremely easy and we can’t...
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Reply from Andy Cook
March 22nd, 2024 04:53 PM
I'm deeply grateful for your kind words, Zachary. It was a pleasure to assist you with your mortgage process, and I'm thrilled to hear that you found the experience easy to navigate. I'm always here to provide clarity and ease in each step....
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Andy is ALWAYS available to help. He's a GREAT communicator with my Clients too.
Reply from Andy Cook
March 22nd, 2024 04:54 PM
I'm incredibly grateful for your positive review, Ragen. Your feedback is highly appreciated and will help me continue to better my services. I'm thrilled to hear that you were pleased with my communication and availability. At Highlands Residential...
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Andy took the time to answer any and all of our questions. We reached out to him several times with questions and he never hesitated to follow up and offer explanations.
Reply from Andy Cook
March 22nd, 2024 04:54 PM
I'm truly grateful for your kind words and the 5-star rating, Kristin. It was a pleasure to guide you through the process and provide you with the information you needed. Your satisfaction is my highest priority, and I'm thrilled to know that...
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Super fast and accurate!
Reply from Andy Cook
March 22nd, 2024 04:55 PM
I'm thrilled to hear that you found my service to be fast and accurate, Charles! That's always the goal here at Highlands Residential Mortgage, Ltd. I strive to provide efficient and precise service in order to ensure a smooth experience for...
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Andy was fantastic! Amazing at communication & got us clear to close in 7 ays. True joy to work with & will definitely add him to my preferred list. How much more seemliness would real estate be if we had more Andys :) Thanks again!
Reply from Andy Cook
March 22nd, 2024 04:55 PM
I am truly grateful for your kind words, Rebekah. I'm thrilled to hear that you had a positive experience and that I was able to assist with your mortgage needs. It was a joy working with you as well. I'm glad we could make the process seamless...
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Lynne was great. She communicated in a timely manner, was clear and helpful, and attentive to my circumstances.
We are finally in our house and I thank everyone from Guardian for making that happen. I have no idea what all Jed's job entails and this is my first home purchase so I can only respond based on my own customer service experience and comparing...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Education
- The University of OklahomaMarketing ResearchBachelor of Business Administration (BBA)
Positions
- Highlands Residential Mortgaage - Senior Loan OfficerMar 17, 2023 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 273401
- Missouri
- Oklahoma
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