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Andy Cook - Senior Sales Consultant in Allen, TX

Andy Cook

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Senior Sales Consultant

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The University of Oklahoma
The University of Oklahoma
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
The University of Oklahoma
The University of Oklahoma
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • Encompass
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    Patricia C
    Fort Worth, TX
    Posted on October 24th, 2024 12:37 PM
    I’ve worked with Andy over 15 years. He is my go - to Lender. He is always knowledgeable about the market and the best way to get the best interest rates for my clients. Andy always superior customer service.
    Reply from Andy Cook
    October 24th, 2024 03:17 PM
    Thank you Patricia for your trust and partnership over the years! I’m honored to be your go-to lender and committed to providing the best market insights and service. Looking forward to more success together!
  • Encompass
    K
    Kayla H
    Fort Worth, TX
    Posted on October 22nd, 2024 01:18 PM
    Receiving genuinely kind and supportive guidance throughout the entire process helped me and my family to feel secure while embarking on this new journey together . You and your team rock Andy !
    Reply from Andy Cook
    October 22nd, 2024 01:49 PM
    Thank you so much for your kind words Kayla! It was truly a pleasure to support you and your family through this journey. Knowing that our guidance made you feel secure means the world to us. We’re grateful for the trust you placed in our team....
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  • Encompass
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    Ansreen A A
    Princeton, TX
    Posted on August 27th, 2024 08:12 PM
    Charged us for points we didn’t need or want. Said we had to buy them.
  • Encompass
    J
    Jacqueline S
    Allen, TX
    Posted on July 9th, 2024 03:46 AM
    Andy is great at communicating with realtors and borrowers. It makes the process go smooth! He has closed my last 2 buyers AHEAD of schedule. Buyers love that he will discuss options and several loan options with them to help them decide what...
    read more
    Reply from Andy Cook
    July 9th, 2024 02:27 PM
    Thank you so much for your kind words, Jacqueline. I'm thrilled to hear that I've been able to provide you with a smooth and efficient service for all of your referrals! It's always my goal to ensure that all of our buyers are well-informed...
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  • Encompass
    J
    Jacqueline S
    Mckinney, TX
    Posted on March 26th, 2024 02:21 AM
    Andy is great at communicating loan status and is wonderful at hand-holding buyers through the loan process. He's keeps realtors updated on both sides as well.
    Reply from Andy Cook
    March 26th, 2024 02:39 PM
    I appreciate your kind words, Jacqueline. It is always my top priority to keep all parties informed and make the loan process as smooth as possible. Your positive feedback serves as a great motivation to continue delivering high-quality service....
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  • Encompass
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    Bruce M P
    Mckinney, TX
    Posted on March 24th, 2024 02:13 PM
    Andy was great to work with! He even came to our closing!
    Reply from Andy Cook
    March 26th, 2024 02:39 PM
    Thank you for your kind words, Bruce. I'm absolutely thrilled you had a positive experience with Highlands Residential Mortgage, Ltd. It was truly a pleasure to be a part of your closing. I'm here for you if you need anything in the future....
    read more
  • ManualUpload
    W
    Wayne B
    McKinney, Texas
    Posted on March 22nd, 2024 06:43 PM
    Thanks for your hard work in getting this contract closed. Many Thanks!
    Reply from Andy Cook
    March 22nd, 2024 07:39 PM
    I'm so pleased to hear that you had a positive experience with our loan process, Wayne. It was truly a pleasure working on your contract and I'm thrilled we could get it closed for you. Your kind words mean a lot to me and the team here at...
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  • Encompass
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    Reni L P
    Mckinney, TX
    Posted on March 22nd, 2024 04:19 PM
    Andy was wonderful through the entire process! He even came to our closing! Thank you so much!
    Reply from Andy Cook
    March 22nd, 2024 04:50 PM
    I'm thrilled to hear you had a positive experience, Reni! Your feedback means a lot to me and it was truly my pleasure to support you and Bruce through your home buying journey. Being there for your closing was a special moment for me as well....
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  • Encompass
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    Paul R
    Lavon, TX
    Posted on October 19th, 2023 03:16 PM
    Andy is the best, I don't do buyers very often, but I will keep him in mind for others along the way. The process was seamless and he did great. Great Job Andy
    Reply from Andy Cook
    March 22nd, 2024 04:50 PM
    Thank you so much for the kind words, Paul! I'm thrilled to hear that you had a smooth and positive experience with us at Highlands Residential Mortgage, Ltd. It was my pleasure to assist you and I look forward to the opportunity to work with...
    read more
  • Encompass
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    Marge R
    La Vernia, TX
    Posted on August 11th, 2023 04:12 PM
    Great service; prompt reply to calls & texts. And, most importantly, quick to get with client & get his loan "going" which enabled us to "do the deal"
    Reply from Andy Cook
    March 22nd, 2024 04:51 PM
    I'm truly appreciative of the glowing review, Marge. I strive to provide prompt and efficient service at Highlands Residential Mortgage, Ltd., and it's wonderful to hear that it's making a difference in our clients' experiences. Getting your...
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  • 21–30 of 145
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Banking
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    View All
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    Education
    • The University of Oklahoma
      Marketing Research
      Bachelor of Business Administration (BBA)
      The University of Oklahoma logo
    Positions
    • Highlands Residential Mortgaage - Senior Loan Officer
      Mar 17, 2023 - Current
    Addresses and Serving Areas

    Year Started

    1995

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 273401
    • Missouri
    • Oklahoma
    • View All
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.