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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything conducted through the team was a great experienc. Fast experience and everything was explained very detailed so i would understand! 10/10 highly recommended using during home buying proces.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that your experience with our team was great and that everything was explained in detail. It was a pleasure assisting you through the home buying process. Thank you for your high recommendation!
All good other than the survey
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for your feedback, Brandin! I'm pleased to hear that you had a positive experience with us at Ruoff Mortgage. Your high rating of 5 stars is greatly appreciated. If there are any other ways we can support you, please feel free to...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Johnson R
Reply from Owner
March 27th, 2025 09:59 PM
Johnson, thank you so much for taking the time to leave a 5 star review! I am so glad you had a great experience working with me and the team at Ruoff Mortgage. Your satisfaction is our top priority, and it was a pleasure assisting you throughout...
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Ms. Any was having a good knowledge on all things she does. She responded all queries promptly. Reached out at any time of the day, if missed she will call back to check on us. It was convenient to our time.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Johnson, thank you so much for your kind words. I'm really glad to hear that you felt well-informed and supported throughout the process. It's important to me to be available and responsive to all your needs. If there's ever anything more I...
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My experience with Ms. Amy is great. She guided throughout the process very well and well communicated. She answered all our questions and also clarify all things and very patience. She is more flexible to work with us any time…🙏😊
Reply from Amy Schroeder, Ruoff Mortgage
July 11th, 2025 09:24 PM
Rachcha, I'm pleased to hear that your experience was positive and that you felt well-guided throughout the process. It's important to me that you felt comfortable and informed every step of the way. I'm glad my flexibility and patience helped...
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My experience with Ms. Amy is great. She guided throughout the process very well and well communicated. She answered all our questions and also clarify all things and very patience. She is more flexible to work with us any time…🙏😊
Reply from Owner
March 19th, 2025 10:05 PM
Thank you so much, Kalyani! I'm thrilled to hear that you had a great experience. It was a pleasure guiding you through the process and ensuring all your questions were answered. I'm glad I could be flexible and provide the support you needed....
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Well Communication, flexible technology for signing documents.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much, Kalyani, for your kind words and feedback! I'm glad to hear that the communication and technology aspects of the process were satisfactory for you. It was a pleasure working with you, and I'm always here if you need any assistance...
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Working with Amy and the Ruoff team was great! I loved the loan butler app as well, it made the whole experience so much easier so that I knew I was always on top of providing any information they needed! Highly recommend!
Reply from Amy Schroeder, Ruoff Mortgage
July 11th, 2025 09:25 PM
Amanda, I'm glad to hear that you had a great experience working with me and the Ruoff team. It's wonderful to know the loan butler app was helpful in keeping everything organized for you. Your recommendation means a lot, and I'm thankful for...
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Working with Amy and the Ruoff team was great! I loved the loan butler app as well, it made the whole experience so much easier so that I knew I was always on top of providing any information they needed! Highly recommend!
Reply from Owner
March 18th, 2025 07:39 PM
Thank you so much, Amanda! I'm thrilled to hear that you had a great experience working with us and that the loan butler app was helpful for you. It's wonderful knowing it made the process smoother and kept you informed every step of the way....
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Working with Amy and the Ruoff team was great! I loved the loan butler app as well, it made the whole experience so much easier so that I knew I was always on top of providing any information they needed! Highly recommened!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Amanda, I'm so thrilled to hear that you had such a positive experience with us at Ruoff Mortgage! I'm glad the loan butler app was helpful in keeping everything organized and efficient for you. It was a pleasure working with you, and I truly...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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