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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Amy went above and beyond! She is the very best at what she does!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for your kind words! It was such a pleasure working with you and your wife again!
The staff are every bit as professional as they are high quality in their work. My mortgage process was the easiest and least stressful mortgage I had ever seen. Amy and her assistant handled every step of this process quickly and effectively...
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Reply from Owner
May 17th, 2024 03:46 PM
Thank you so much for your review! I am so glad your experience was 5 Star! That is always my goal and I was so gratefule to be a part of the next chapter in your life!
There were no surprises and the entire process was handled exceptionally well from start to finish. Amy was thorough and had helped me prepare for every stage of the mortgage with plenty of time to spare. 5-star service across the board and...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Nichole, thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you found the process seamless and that you felt well-prepared at every stage. It was my absolute pleasure...
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The level of commitment and 24/7 hour help with any and all questions
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Bryan, Thank you so much for the review! I was grateful to be able to assist when you needed me and to be a part of this next chapter in your life :)
We were out of state buyers and Amy made our loan process so easy! We also were first time buyers and she made sure we understood everything!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience with your out-of-state and first-time home purchase, Tayler. It was my absolute pleasure to guide you through the process and ensure that you felt confident and informed about all...
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Amy is very professional and I would recommend her to my closest friends and family members.
Reply from Owner
May 17th, 2024 03:49 PM
I'm absolutely thrilled to hear such positive feedback, Don! Your words mean a lot to me. Knowing that you would recommend my services to your closest friends and family members is the highest compliment I could ask for. I strive to maintain...
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Open communication with Amy made the experience very enjoyable
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you so much for your kind review, Abdon! I'm delighted to hear that my open communication style had a positive impact on your experience with Ruoff Mortgage. It was a pleasure working with you, and I'm here if you need anything in the...
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Wonderful experience working with Amy. She's very knowledgeable and always kept me informed throughout.
Reply from Owner
May 17th, 2024 03:50 PM
I'm glad to hear that you had such a positive experience, Sherhonda. Your feedback is greatly appreciated. It was my pleasure to keep you informed and help guide you through the process. Should you have any further questions or needs, don't...
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Great Service all around!! Will recommended!!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Sherhona, thank you for the kind words! It was an absolute pleasure working with you and I am so glad we were connceted and I was able to be a part of your home buying process! Congratulations on your beautiful new home!
Amy and Tamia were both very responsive and a joy to work with. Not only did they do everything to help make sure I closed fast on my house, they crushed it with a clear to close in less then a week!
Reply from Owner
May 17th, 2024 03:53 PM
Hi Makenzee, Thank you so much for your kind words and for taking the time to leave such a wonderful review! It means a lot to both Tamia and me. We always aim to provide the best service and help our clients close as quickly as possible. It's...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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