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Amy Robbins, Ruoff Mortgage
VP Branch Manager | NMLS# 79210 | Ruoff Mortgage N...
Purdue University
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see... Show More
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24 hours
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Reviews from Web
Amy and her team are true professionals, and provide complete support and peace of mind during the mortgage process. We recommend her to everyone!
Reply from Owner
June 22nd, 2023 02:46 PM
Jessica, Wow! Thank you for your kind words. I appreciate that you and your family members have chosen to work with me for the financing of their homes. I really appreciate your trust and your referrals! Thanks again! Amy
Everyone was extremely helpful from start to finish. As a first time home buyer they were very patient and knowledgeable answering all of our questions. Everything was straight forward and easy to understand.
Reply from Amy Robbins
June 27th, 2023 01:30 AM
Chris and Tracy, Thank you for allowing us to help you with your first home purchase. Glad we could make it easy! Congratulations and thank you again! Amy
Communication and knowledge based experts always ready to provide guidance when needed
Reply from Amy Robbins
June 27th, 2023 01:32 AM
Hi Verra, thank you for your kind words. We strive to provide the best service possible and are glad that we are able to help you. Thank you again for your review.
Amy and her team were prompt, supportive, polite, professional. As well as patient and understanding of my crazy work schedule.
They ensured I had each item needed entered and provided answers to any questions I had in a timely manner.
Reply from Amy Robbins
June 27th, 2023 01:37 AM
Desirae, I really appreciate you taking the time to complete the survey and am happy we could answer all of your questions. Thank you for your review!
We felt very supported every step of the way!
Good
The whole process was flawless!
The people were absolutely wonderful. Keeping me notified on the process helped eliminate any stress I was having Having people who care about helping me
Poor communication - not customer focused.
Reply from Owner
November 25th, 2025 03:06 PM
Erika, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience fell short of the level of communication and support you deserved.The COVID market was a crazy time for our entire industry with record-low...
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She has been very helpful with 2 home buying experiences. Would not go anywhere else and will always recommend her and ruoff!
Reply from Owner
August 5th, 2026 08:12 PM
Melissa! Thank you so much for your kind words and for trusting me with not just one, but two home purchases! It truly means the world to know you've had great experiences and that you continue to recommend me and Ruoff Mortgage to your family...
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About
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see them create a home for their family while building financial wealth. Whether my clients are first-time home-buyers, move-up buyers, empty nesters or they are looking to refinance their existing home, I help my clients find the best loan programs that fit their short and long term goals. Educating clients about the home buying process and how responsibly managing their credit can affect their credit score and interest rate is my passion.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
DSCR Loans
Cash-Out Refinances
Specialities
First time-homebuyers, move-up homebuyers, downsizing homebuyers or empty nesters
Jumbo Loans
Conventional Loans
VA Loans
IHCDA Grant Loans
Investors
Second Homes
Homebuyers
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Education
- Purdue UniversityFinancial Planning and ServicesBachelor of Science in Finance
Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2011 - Current
Memberships
- MBS Highway
- NMLS Member
- GIMBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79210
- IN #79210
- IL #79210
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Gallery
Awards
2025 President's C...
President's Club W...
2025 Branch Manage...
Achievements
- Ruoff President's Club Winner years 2012 -2025
- Branch Manager of the Year 2025
Hobbies
- spending time with Family
- Reading
- Travel
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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