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Amy Robbins, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 9100 Keystone Xing Suite 750, Indianapolis, Indiana, 46240
Telephone: +1-317-339-2260
Rating: 4.91

VP Branch Manager | NMLS# 79210 | Ruoff Mortgage N...

Ruoff Mortgage - Keystone Crossing

4.91

(277)

Purdue University

Mortgage

Mortgage Loan Officer

Purdue University

Contact Info

(317) 339-2260

Indianapolis, IN

https://www.ruoff.com/amyrobbins

Location & Business Hours

Business Hours

Sat

24 hours(Open now)

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24 hours

Mon

24 hours

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4.91

(277)

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5 Star

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Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Ron M

Reply from Owner

September 15th, 2026 09:13 AM

Ron, thank you for your 5-star rating! I'm pleased to know that your experience with Ruoff Mortgage was positive.

All questions were answered and explained. No intimidation anytime.

Reply from Amy Robbins, Ruoff Mortgage

September 28th, 2026 01:00 AM

Ron, Thank you so much for your kind review! After 41 years in your home, I know this was a big transition, and I'm so happy I could help make the process comfortable and stress-free. It was truly a pleasure helping you both find your beautiful...

Ruoff team had Excellent communication and I appreciate Amy's willingness to analyze options for a win-win situation for all.

Reply from Amy Robbins

September 9th, 2026 07:30 PM

Jason, I'm grateful for your feedback on the communication and the efforts to find a win-win situation. It's wonderful to know that you felt supported and valued throughout the process. Thank you for sharing your experience!

The step by step process was easy to follow with clear instructions for what I needed to do and when. I enjoyed being able to use my phone for nearly everything.

Reply from Amy Robbins, Ruoff Mortgage

September 28th, 2026 01:02 AM

Meaghan, Thank you so much for your wonderful review! I'm grateful your friend connected us and that I got to be part of your journey to becoming a first-time homeowner! I'm especially happy you found the process easy and convenient. You said...

Thank you, Amy Robbins For all your help For the process to buy home, I’m so happy to own a home, not renting

Reply from Owner

August 25th, 2026 05:20 PM

Thank you so much for your kind words! It was truly a pleasure helping you through the homebuying process. Seeing how happy and proud you are to now own your own home makes what we do so rewarding. Congratulations on becoming a homeowner, and...

just wanna take a minute and just say thank you to Amy Robbins to make everything easier for me thank you

Reply from Amy Robbins, Ruoff Mortgage

September 4th, 2026 03:57 PM

Mamadou, I appreciate your kind words. I'm happy to hear that I could make the process easier for you. Thank you for taking the time to share your experience!

I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .

Reply from Amy Robbins, Ruoff Mortgage

August 25th, 2026 01:08 PM

Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...

Was very good experience didn't take long once the process started and was very easy to do the things on portal that needed done

Reply from Amy Robbins, Ruoff Mortgage

August 25th, 2026 01:09 PM

Rex Jr, Thank you so much for the feedback! I’m glad the process was easy and moved quickly once we got everything started. We work hard to make the mortgage process as simple and convenient as possible, so it’s great to hear that our online...

Easy to work with loan officer . Fast loan process with no surprises . Everything as expected

Reply from Amy Robbins, Ruoff Mortgage

August 25th, 2026 01:11 PM

John, Thank you so much for the kind review! It was a pleasure helping you with your move from Chicago area to Carmel. I’m so glad the process was smooth, fast, and—most importantly—without any surprises! Wishing you all the best in your new...

Amy and her team were ohenominal every step of the way

Reply from Amy Robbins, Ruoff Mortgage

August 25th, 2026 01:14 PM

Thank you so much for the kind words! It was truly a pleasure working with you throughout your homebuying journey. There were a few twists and turns along the way, but our team was so happy to step in when you needed us and help get everything...

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About

After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see them create a home for their family while building financial wealth. Whether my clients are first-time home-buyers, move-up buyers, empty nesters or they are looking to refinance their existing home, I help my clients find the best loan programs that fit their short and long term goals. Educating clients about the home buying process and how responsibly managing their credit can affect their credit score and interest rate is my passion.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

USDA Loans

DSCR Loans

Cash-Out Refinances