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Amy Robbins, Ruoff Mortgage
VP Branch Manager | NMLS# 79210 | Ruoff Mortgage N...


Purdue University
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see... Show More
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Reviews from Web
Amy was great at helping answer questions to decrease my anxiety!
Reply from Amy Robbins, Ruoff Mortgage
September 26th, 2025 05:52 PM
I am happy to hear that my answers helped reduce your anxiety, Tim. I aim to make the process as stress-free as possible however, as we experienced, there are so many parties involved in the process that sometimes it can get crazy lol. If you...
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Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Sarah E
Reply from Owner
September 23rd, 2025 05:42 PM
Sarah, Thank you for the 5 star review and Congratulations on your first home! Please reach out with any questions.
The communication was very good and well informed. The progress is easy-to-use and how fast i got the house. The people are willing to help me the house too.
Reply from Amy Robbins, Ruoff Mortgage
September 26th, 2025 05:54 PM
Sarah, I am so excited for you! Congratulations on the purchase of your very own home! Please reach out with any questions you may have at any time! Amy
Amy and the Ruoff team were very attentive throughout the entire process. We were kept updated for every step of the loan, and everything was very smooth. The level of communication really stood out, which was very helpful being a first time...
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Reply from Amy Robbins, Ruoff Mortgage
September 26th, 2025 05:55 PM
Toni, I am so happy for you and Evan! Congratulations on your new home and please reach out with any questions.
As a first time homeowner! I was impressed! They were patient understanding and kind though out the whole process! Other companies told me NO! They said yes!😊 I’m so happy! Thank you
Reply from Owner
September 23rd, 2025 05:44 PM
Congratulations Daniell! I am so happy we were able to help you and your family with your first home! Love this picture in front of YOUR home. Please reach out with any questions, any time! Enjoy your new home!
As a first time home buyer. They had patienceand understanding. They helped every they could. They got my approval fast and easy. Other companies said know they said YES! I was very impressed. Thank you Amy Robbins!! I love our new home!
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Reply from Amy Robbins, Ruoff Mortgage
September 26th, 2025 05:57 PM
Daniell, Yes, you did it! I am so proud of you. Enjoy making your new home a place of your own for you and your family. I am here if you need me, just give me a call! Amy
The communication was excellent. Very responsiv.
Reply from Amy Robbins
September 19th, 2025 11:48 PM
I appreciate your comments about the communication. It's essential to me that I am responsive and keep everyone informed throughout the process. If you have any further questions or need assistance going forward, please feel free to reach out....
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Amy was an excellent communicator, we always knew where we were at in the process and what was need from us. There were no surprises, and the process was very smooth from the start to closing on our new home.
Reply from Owner
September 23rd, 2025 05:43 PM
Kylie, Thank you for trusting me with the mortgage for your new home! Excited to see the new kitchen! Please reach out with any questions.
Amy was an excellent communicator, we always new where we were at in the process and what was need from us. There were no surprises, and the process was very smoothe.
Reply from Amy Robbins
September 19th, 2025 12:27 PM
I'm glad to hear that the communication met your expectations and helped ensure a smooth process for you. Keeping things clear and transparent is always a priority for me. Thank you for your kind words, Kylie. If you have any further questions...
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Great communication experience. Professional experience and great website tool.
Reply from Owner
September 8th, 2025 10:37 PM
Cindy, congratulations on your new home! I am so happy you had a great experience and that you loved our Loan Butler app. Please reach out with any questions, any time! Enjoy your new home!
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About
After graduating from Purdue University with a degree in Financial Planning in 1992, I embarked on my career in the mortgage industry. As a mortgage professional my passion is to help people realize their dream of home ownership, and to see them create a home for their family while building financial wealth. Whether my clients are first-time home-buyers, move-up buyers, empty nesters or they are looking to refinance their existing home, I help my clients find the best loan programs that fit their short and long term goals. Educating clients about the home buying process and how responsibly managing their credit can affect their credit score and interest rate is my passion.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
DSCR Loans
Cash-Out Refinances
Specialities
First time-homebuyers, move-up homebuyers, downsizing homebuyers or empty nesters
Jumbo Loans
Conventional Loans
VA Loans
IHCDA Grant Loans
Investors
Second Homes
Homebuyers
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Education
- Purdue UniversityFinancial Planning and ServicesBachelor of Science in Finance

Positions
- Ruoff Mortgage - VP Branch ManagerAug 1st, 2011 - Current
Memberships
- MBS Highway
- NMLS Member
- GIMBA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 79210
- IN #79210
- IL #79210
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Awards
2025 President's C...
President's Club W...
2025 Branch Manage...
Achievements
- Ruoff President's Club Winner years 2012 -2025
- Branch Manager of the Year 2025
Hobbies
- spending time with Family
- Reading
- Travel
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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