Amy Rivera
Residential Mortgage Loan Originator | NMLS # 1017...
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mortgage was fixed on time and clear all the way through. Support information was sensible and also clear
Very knowledge
Amy was with me every step of the process . She kept in communication with me and answered all my questions .
Amy was great to work with
Amy gave us her personal attention!
Reply from Amy Rivera
October 13th, 2025 01:36 PM
I'm glad to hear that you felt well-attended to during your experience. It was my pleasure to work with you. If there’s anything else you need in the future, don’t hesitate to get in touch.
Communication throughout each step of the process could be improved. Proactive emails or calls to keep borrowers informed about loan status would help build confidence, even when updates aren’t specifically requested.I wouldn’t describe my...
read more
Reply from Amy Rivera
October 13th, 2025 01:37 PM
I appreciate your thoughtful feedback. It's helpful to hear about areas where I can improve, especially in communication throughout the process. I'm sorry for any stress caused by the timing of document requests and emails. Ensuring you feel...
read more
Amy was quick to respond to our questions. Pleasant to work with.
Amy was already available when I had any questions. She's also very courteous and knowledgeable
Reply from Amy Rivera
October 21st, 2025 04:30 PM
It's great to hear that I was able to be available when you had questions. I appreciate your kind words and am glad that my knowledge and courtesy were helpful during your experience. If there is anything more you'd like to discuss or need...
read more
Amy was friendly. she help explain the loan when we had questuon. answered emails promptly.
Reply from Amy Rivera
October 21st, 2025 04:35 PM
I'm glad to hear that my assistance made a difference for you. It's important to me that you felt supported throughout the loan process, and I'm pleased that my prompt responses and explanations met your needs. If there's anything more I can...
read more
Ms. Rivera was professional and courteous to deal with, but the mortgage lender itself does not deserve any stars (I rated 2 out of 5 solely based on my interaction with her). This is regarding Perry Home lender. Although they offered attractive...
read more
71–80 of 161
About
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1017840
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov