P
PRK Houston, TX
Houston, TX

Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Quick responses from Amy, great communication and modern online tools make the process easy.
Reply from Amy Rivera
September 18th, 2026 08:13 PM
Thank you so much! I’m glad the communication and tools helped make the process easy and convenient for you. I really enjoyed working with you and appreciate you taking the time to share your experience!
There was some friction on the closing. I understand that the timeframe was tight and we had some major life changes that made things just a little more difficult. There were times when I felt a little out of the loop. The title company was...
read more
Important information was not included in closing documents as previously discussed mutliple times by both myself and the perry sales associate .
Efficient, quick response.
Amy quickly answered all my questions and concerns and walked me through everything that was needed without hesitation.
The entire process was smooth and effortless. I was able to close within 21 days which is unheard of I couldn't of asked for a better experience. I will use them again and referred them to others.
Everything was great, except for some hiccups on misscomunication at the very end but overall great!
Amy was very supportiveim the entire process and demonstrated high professionalism.
Reply from Amy Rivera
September 18th, 2026 08:18 PM
Thank you so much! It was a pleasure working with you, and I’m so glad I could be there to support you throughout the process. I truly appreciate your kind words!
Mike is incredible. The loan proxess and underwriting - not so much. But this is a survey about Mike. Professional, responsive, and friendly every step of the way.
Mike was very informative and helpful
I truly enjoyed working with him
Reply from Mike Smalling
September 3rd, 2026 06:48 PM
Thank you so much! I’m glad I could be a helpful resource throughout the process. I truly enjoyed working with you as well and appreciate you trusting me along the way!
10 of 807
About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2065952
Gallery

Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov