Amy Rivera
Residential Mortgage Loan Originator | NMLS # 1017...
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Everything is going smoothly from the beginning. However, the CD was sent out too late. I received the CD around 9 pm the night before (already slept), and I have a closing by 10 am the next day. By law, I should have received it 3 days ahead...
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Amy was very responsive with questions I had
Reply from Amy Rivera
December 16th, 2025 10:45 PM
I'm pleased that I could provide responsive support for your questions. If there's anything else you need or wish to discuss, please don't hesitate to reach out.
Thank you SO much for all your help in getting big us a great deal and for all the constant communication. When problems arised, Amy was there to offer her helping hand. We appreciate you so much!
Great interactions great service
Better communication, did not answer the phone or text timely. Would ask a simple question at 9am one day and wouldn't hear back until 7pm the next... Also never took time to really xplain explain things . When it came came to closing, did...
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Amy was great throughout the entire process. She was able to answer any and all questions I had and made this a seamless experience
It's been 21 years since I last closed on a house, so I didn't know what to expect . I would have liked a little more communication early on in the process, but everything went smooth as glass as the closing approached
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Amy, did a good job, not an easy process, but she was sable and always navigation true it.
Amy was very professional and understanding during the entire process. She made sure to explain everything and keep me in the loop of what was happening. Great experience and great person.
Reply from Amy Rivera
October 21st, 2025 03:29 PM
Thank you for sharing your experience. I’m grateful for your kind words about my professionalism and communication throughout the process. It was important to me that you felt informed every step of the way. If you have any further questions...
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Amy helped to streamline the closing process. We really appreciate her effort. One of the easiest closings we have had.
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About
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1017840
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov