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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Great transaction!!! Alona made it happen!!!
Reply from Alona Hayes
July 13th, 2026 05:58 PM
Peggy, I'm grateful for your positive feedback. I'm happy to know I could assist in making the transaction smooth for you. If you ever need anything else, please don't hesitate to reach out.
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Vicki B
Great service
Reply from Alona Hayes
June 15th, 2026 07:46 PM
Victoria, I appreciate your kind words about the service. I'm glad to hear you had a positive experience. If there's anything more I can do for you, please let me know.
She is so pleasent,always there when you need her she's great at her job,very easy to talk to I would recommend her to family and friends,thank you for everything
Reply from Alona Hayes
June 15th, 2026 12:46 PM
Mary, thank you for your kind words. I'm glad to hear that you found it easy to communicate with me and felt supported throughout the process. Your recommendation means a lot, and if you or your family and friends ever need assistance, I'm...
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Overall very easy experience.
Reply from Alona Hayes
June 8th, 2026 01:03 PM
Trenton, I'm pleased to hear that you found the experience easy. If there's anything more I can do for you, please let me know!
Alona is amazing!!! Gets things done quick and efficient
Reply from Owner
September 10th, 2026 04:25 PM
Anita, I appreciate your positive feedback. I'm happy to know that you found my service quick and efficient. If there's anything more I can do for you, please let me know.
She's amazing at what she does and strives to keep u updated and informed of situations... would HIGHLY recommend her to anyone
Reply from Alona Hayes
June 8th, 2026 02:19 PM
Anita, I appreciate your kind words and recommendation. Keeping you updated and informed is important to me, and I'm glad to hear that you valued that aspect of my service. If you ever need anything else, please reach out.
kept well informed at all times
Reply from Alona Hayes
June 8th, 2026 05:58 PM
Richard, I'm glad to know that you felt well informed throughout the process. Keeping my clients updated is a priority for me. If you have any more questions or need assistance, feel free to reach out.
Our customer was very pleased with the transaction and when customers are happy, we are happy.
Reply from Guild Mortgage - Alona Hayes
September 10th, 2026 04:26 PM
Kc, I'm grateful to hear that your customer was pleased with the transaction. It's always my goal to ensure satisfaction and I'm happy that it was a positive experience for both you and your customer.
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Amber C
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
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Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.