Top 5%
Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Thank you for always putting the customer first!
Reply from Alona Hayes
May 16th, 2025 03:23 PM
I'm thrilled to hear that you felt prioritized during your experience. It was a pleasure assisting you with your purchase. Thank you for your kind words!
Quick and speedy replies and fast underwriting awesome team great options and they give you them all up front
Work with us on documents an made the whole process really simple thank you alona and guild team!
Reply from Alona Hayes
May 12th, 2025 02:12 PM
I'm thrilled to hear that you found the process quick and straightforward, David. It was a pleasure assisting you, and I'm glad our team's efforts met your expectations. Thank you for choosing Guild Mortgage!
I have sent clients to Alona for years! She tries to go above and beyond to get a client prequalified! With me being a Realtor and wanting to help get my clients prequalified, I know Alona will do whatever she can to help make that happen....
read more
Reply from Owner
June 24th, 2025 07:24 PM
I'm thrilled to hear about your ongoing positive experience and trust in my services over the years. It's always rewarding to work alongside dedicated professionals like you to help clients achieve their homeownership dreams. Thank you for...
read more
Alona does what we she can to assist in getting a buuer prequalified She then continues to help see the deal through to closing. I have referred so many clients to Alona over the years and will continue to do so. Keep up the great work!
read more
Reply from Alona Hayes
May 10th, 2025 01:19 PM
I'm thrilled to hear that you have had such a positive experience with the prequalification and closing processes. Thank you for your continued trust and referrals over the years. I look forward to assisting more of your clients in the future....
read more
The customer service was out of this world. Kind and friendly quick to answer questions and when I got lost in the words the help was there to over come any issues we had. We my wife and I are so pleased with how less complicated they made...
read more
Reply from Alona Hayes
May 9th, 2025 12:54 PM
I'm thrilled to hear that you and your wife had such a positive experience with the mortgage process. It was a pleasure assisting you both, and I'm delighted that we were able to make things less complicated. Thank you for your kind words and...
read more
Everything was great, a few hiccups because of paperwork done by The appraiser incorrectly.
Reply from Guild Mortgage - Alona Hayes
June 24th, 2025 07:26 PM
I'm glad to hear that overall everything went well with your purchase process. I apologize for the hiccups caused by the appraiser's paperwork. We strive to ensure a smooth experience for our clients and appreciate your understanding. If you...
read more
Guild Mortgage - Alona Hayes has received a review with 5 star rating from Neelon G
Reply from Owner
June 24th, 2025 07:27 PM
Thank you!
the since of urgency to get this file to the closing table .
Reply from Alona Hayes
April 25th, 2025 12:39 PM
We appreciate your feedback, Neelon. I'm glad to hear that the urgency to get your file to the closing table was evident. It was a pleasure assisting you with your purchase at Guild Mortgage.
Very helpful in getting us the lowest possible prices and mortgage rate!!!
Reply from Guild Mortgage - Alona Hayes
April 10th, 2025 03:28 PM
I'm glad to hear that I was able to assist you in securing the lowest possible prices and mortgage rate. Thank you for your feedback, and if you have any further questions or need assistance, please feel free to reach out.
Guild mortgage company has a very professional staff, they answered all my needs, and I will use them again.
Reply from Guild Mortgage - Alona Hayes
April 10th, 2025 03:29 PM
We are thrilled to hear that you had such a positive experience with our professional staff at Guild Mortgage. Thank you for your kind words and for choosing us for your loan needs. We look forward to working with you again in the future.
141–150 of 271
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery
Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
View All
Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.