Alex Mates
Mortgage Loan Officer | NMLS # 704743
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individua... Show More
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Reviews from Web
great communication throughout and helping with questions
Reply from Alex Mates
January 16th, 2026 10:11 PM
Mohammad, I'm pleased to know that the communication met your expectations and that I could assist with your questions. Thank you for your positive feedback and for trusting TowneBank Mortgage with your needs.
We were always aware of status and knew we were a priorit. it all went seamlessly as usual with Alex. Thank you
Reply from Alex Mates
December 13th, 2025 09:30 PM
I'm pleased to hear that you felt well-informed and prioritized throughout the process. Ensuring a seamless experience is always my goal. Thank you for placing your trust in me once again, Patricia.
Thanks again to you Alex and your team Fitzgeral group is the epitome of professionalism.
Reply from Alex Mates
December 13th, 2025 09:30 PM
I appreciate your kind words about my team and me, Raymond. It's great to know that you had a professional experience with the Fitzgerald group. Thank you for the feedback, and for choosing TowneBank Mortgage.
Alex's communication was great
Reply from Alex Mates
December 2nd, 2025 04:13 PM
I'm pleased that my communication met your expectations, Samuel. It was important to me to keep you informed throughout the process. Thank you for your review and trust in TowneBank Mortgage.
We had a wonderful experience working with Alex, his communication and responsiveness made the loan process smooth. We are so grateful to have had his expertise and help during our home buying process!
Reply from Owner
December 8th, 2025 07:57 PM
It's great to know that my communication and responsiveness helped make your loan process smooth. I'm grateful for the opportunity to assist you in your home buying journey. Thank you for sharing your experience and for choosing TowneBank Mortgage....
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Alex made this process seamless for us! His communication was great and he worked with us to do what was best for us!
Reply from Alex Mates
December 8th, 2025 05:35 PM
We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
Alex Mates has received a review with 5 star rating from ELIZABETH N
Reply from Owner
December 8th, 2025 07:57 PM
Thank you, Elizabeth, for the 5-star rating. I appreciate your feedback and your trust in TowneBank Mortgage.
Alex, your are incredibly thorough and patient!
Reply from Alex Mates
November 30th, 2025 06:11 PM
It's great to know that you found my approach thorough and patient. I strive to ensure a smooth experience for everyone involved. Thank you for your kind feedback, Elizabeth. If you have any more questions or need further assistance, feel free...
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Straight forward process. Relatively easy to upload documents through portal.
Reply from Alex Mates
October 28th, 2025 03:21 PM
I'm pleased to hear that the process went smoothly for you and that the document upload through the portal was relatively easy. Your feedback is much appreciated, and I'm glad I could assist with your mortgage needs. Thank you for choosing...
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Tremendous experience. Alex Mates is best of the best. Took great care of me and answered all my questions. Would definitely do work with him in the future. Highly recommend him.
Reply from Owner
December 8th, 2025 07:57 PM
It’s great to hear that you had such a positive experience. I’m glad I could address all your questions and provide the support you needed. Thank you for your recommendation, and I look forward to working with you again in the future.
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About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships. As an experienced lender, Alexander Mates is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Alexander Mates can help.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- FitzGerald Financial Group - Division of TowneBank Mortgage - Senior Mortgage Loan OfficerNov 1st, 2006 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 704743
Disclaimer
FitzGerald Financial Group is an Equal Housing Lender. NMLS # 512138.
FitzGerald Financial Group is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. FitzGerald Financial Group is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. FitzGerald Financial Group loan officers live in your communities and know the area.
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