Experience.com
Alex Mates's Cover Image
Alex Mates - Mortgage Loan Officer | NMLS # 704743 in Rockville, MD

Alex Mates

ClaimedPro

Mortgage Loan Officer | NMLS # 704743

Company Logo
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individua...... Show More
Company Logo
Overall Ratings
4.96
(380)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    google
    K
    Kimberly T
    Posted on June 27th, 2026 09:52 PM
    We have gone to Alex twice now in purchasing a new home. He is reliable and helped make a seemingly complex process feel very smooth. Alex answered all our questions along the way. He and his team helped process everything quickly and coordinated...
    read more
  • 5.0
    Encompass
    K
    Kimberly D T
    Gaithersburg, MD
    Posted on June 27th, 2026 09:46 PM
    Thanks again for all your help in getting us set up with our new home. You were so responsive and helped answer all our questions along the way. The whole team was so helpful! We will be back in the future when rates improve!
    Reply from Alex Mates
    June 27th, 2026 11:54 PM
    Kimberly, I'm pleased to hear that I could help you with your new home setup and address all your questions. It's great to know you found the whole team helpful, and we look forward to assisting you again in the future.
  • 5.0
    google
    M
    Mikhail S
    Posted on June 10th, 2026 12:41 PM
    Alex Mates has received a review with 5 star rating from Mikhail S
    Reply from Owner
    June 27th, 2026 11:53 PM
    Thank you for your 5-star rating, Mikhail. I'm pleased that you had a positive experience with TowneBank Mortgage.
  • 5.0
    Encompass
    M
    Mikhail Y S S
    Leesburg, VA
    Posted on June 10th, 2026 12:41 PM
    it was a great experience
    Reply from Alex Mates
    June 10th, 2026 01:01 PM
    I'm pleased to hear that you had a great experience, Mikhail. Thank you for choosing TowneBank Mortgage.
  • 5.0
    Encompass
    M
    Muhammad U S
    Gaithersburg, MD
    Posted on June 2nd, 2026 02:40 PM
    Very communicative and easy to work. Alex made a stressful process very easy for us.
    Reply from Alex Mates
    June 2nd, 2026 03:50 PM
    Muhammad, I'm pleased to know that I could make the process easy and less stressful for you. Thank you for your kind feedback and for trusting me with your mortgage needs.
  • 5.0
    google
    S
    Sonya W
    Posted on May 26th, 2026 12:45 PM
    Alex made the process incredibly easy, I can't thank him enough for his help!
    Reply from Owner
    May 27th, 2026 01:57 AM
    Thank you, Sonya! I'm pleased to know that the process felt easy for you. It was my pleasure to help, and I truly appreciate your kind words.
  • 5.0
    Encompass
    S
    Sonya N W
    Silver Spring, MD
    Posted on May 26th, 2026 12:34 PM
    The process was made incredibly easy and straightforward
    Reply from Alex Mates
    June 2nd, 2026 04:57 PM
    Your review means the world to us. We're here to support you every step of the way.
  • 5.0
    Encompass
    D
    David J M
    Brambleton, VA
    Posted on May 18th, 2026 12:43 PM
    There are not many left like Alex. Hes a gem in the industry of rocks
    Reply from Alex Mates
    May 25th, 2026 08:06 PM
    We're delighted to have met your expectations. We look forward to serving you again in the future.
  • 5.0
    Encompass
    L
    Leopold N
    Leesburg, VA
    Posted on May 17th, 2026 06:02 PM
    What made it such a wonderful experience was how smooth and stress-free the whole process felt. Alex was very responsive, explained everything clearly, and kept me informed every step of the way. He made buying a home much easier than I expected,...
    read more
    Reply from Alex Mates
    May 18th, 2026 12:43 AM
    I'm pleased to know that you found the process smooth and stress-free, Leopold. It was my goal to provide clear communication and support at each step, so I'm grateful for your appreciation of my professionalism. Thank you for choosing TowneBank...
    read more
  • 5.0
    Encompass
    J
    Justin D C
    Frederick, MD
    Posted on May 10th, 2026 01:27 PM
    It was just a very easy and non stressful experience of gathering information and moving forward with each step of the process.
    Reply from Alex Mates
    May 10th, 2026 06:32 PM
    I'm happy to hear that the experience was easy and stress-free for you. Thank you for sharing your positive feedback about the process.
  • 10 of 380
    About
    The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships. As an experienced lender, Alexander Mates is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Alexander Mates can help.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    479
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • FitzGerald Financial Group - Division of TowneBank Mortgage - Senior Mortgage Loan Officer
      Nov 1st, 2006 - Current
    Addresses and Serving Areas

    Year Started

    2004

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 704743
    Disclaimer
    FitzGerald Financial Group is an Equal Housing Lender. NMLS # 512138. FitzGerald Financial Group is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. FitzGerald Financial Group is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. FitzGerald Financial Group loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.