Alex Mates
Mortgage Loan Officer | NMLS # 704743
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individua...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very communicative and easy to work. Alex made a stressful process very easy for us.
Reply from Alex Mates
June 2nd, 2026 03:50 PM
Muhammad, I'm pleased to know that I could make the process easy and less stressful for you. Thank you for your kind feedback and for trusting me with your mortgage needs.
Alex made the process incredibly easy, I can't thank him enough for his help!
Reply from Owner
May 27th, 2026 01:57 AM
Thank you, Sonya! I'm pleased to know that the process felt easy for you. It was my pleasure to help, and I truly appreciate your kind words.
The process was made incredibly easy and straightforward
Reply from Alex Mates
June 2nd, 2026 04:57 PM
Your review means the world to us. We're here to support you every step of the way.
There are not many left like Alex. Hes a gem in the industry of rocks
Reply from Alex Mates
May 25th, 2026 08:06 PM
We're delighted to have met your expectations. We look forward to serving you again in the future.
What made it such a wonderful experience was how smooth and stress-free the whole process felt. Alex was very responsive, explained everything clearly, and kept me informed every step of the way. He made buying a home much easier than I expected,...
read more
Reply from Alex Mates
May 18th, 2026 12:43 AM
I'm pleased to know that you found the process smooth and stress-free, Leopold. It was my goal to provide clear communication and support at each step, so I'm grateful for your appreciation of my professionalism. Thank you for choosing TowneBank...
read more
It was just a very easy and non stressful experience of gathering information and moving forward with each step of the process.
Reply from Alex Mates
May 10th, 2026 06:32 PM
I'm happy to hear that the experience was easy and stress-free for you. Thank you for sharing your positive feedback about the process.
Alex made our first mortgage experience straightforward and easy. He's extremely communicative and was responding to our questions at all hours. We would definitely recommend him to others.
Reply from Alex Mates
April 5th, 2026 11:39 PM
I'm pleased that I could make your first mortgage experience straightforward and easy. It's great to know that my communication met your needs, no matter the hour. Thank you for considering recommending my services to others. It was a pleasure...
read more
Alex was great, I had a great experience working with him to close on the refinance
Reply from Alex Mates
March 28th, 2026 12:45 PM
Mohammad, it's great to hear that you had a positive experience with the refinancing process. I'm glad I could assist you in closing smoothly. Thank you for choosing TowneBank Mortgage.
Would recommended wholeheartedly
Reply from Owner
March 15th, 2026 08:16 PM
Thanks for your kind words Anila. Don't hesitate to reach out if I can ever be of assistance in the future.
From the start to finish, Alex was extremely professional positive and made it happen flawlessly. I appreciated his patience as well as I was traveling and his ability to be flexible for me. Thank you so much.
Reply from Alex Mates
February 22nd, 2026 06:13 PM
Anila, it’s great to know that you appreciated my professionalism and flexibility throughout the process. I’m glad I could accommodate your schedule while you were traveling. Thank you for trusting me with your mortgage needs.
10 of 376
About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships. As an experienced lender, Alexander Mates is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Alexander Mates can help.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
468
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- FitzGerald Financial Group - Division of TowneBank Mortgage - Senior Mortgage Loan OfficerNov 1st, 2006 - Current
Addresses and Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 704743
Disclaimer
FitzGerald Financial Group is an Equal Housing Lender. NMLS # 512138.
FitzGerald Financial Group is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. FitzGerald Financial Group is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. FitzGerald Financial Group loan officers live in your communities and know the area.
This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.