Alex Mates
Mortgage Loan Officer | NMLS # 704743
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individua... Show More
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Reviews from Web
I was able to do mostly everything while workkng full time and it was a easy operation for a first timer .
Reply from Alex Mates
July 4th, 2025 07:37 PM
I'm glad to hear that the process was easy for you, especially while working full time. It was a pleasure assisting you with your first mortgage experience. Thank you for your positive feedback.
Alex is very accessible. He is always there to answer my questions. He made me feel that he truly valued my business.
Reply from Alex Mates
May 2nd, 2025 10:57 PM
I'm thrilled to hear that you felt valued and found my accessibility helpful throughout the process. It was a pleasure assisting you, and I appreciate your trust in TowneBank Mortgage.
Alex was friendly, and very forthcoming from the beginning of the process to the end. He was always available to answer our questions and returned phone calls promptly. The process was very smooth from start to finish with Alex guidance
Reply from Alex Mates
May 2nd, 2025 07:02 PM
I'm thrilled to hear that you found the process smooth and that my guidance was helpful. It was a pleasure working with you and ensuring all your questions were answered promptly. Thank you for your kind words and for choosing TowneBank Mortgage....
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Alex is simply amazing, which is why this is our fifth mortgage with him! He is responsive, competitively priced and truly cares about his clientele. He will always be our first choice for mortgage funding needs. Thank you Alex!
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Reply from Alex Mates
April 23rd, 2025 12:56 PM
I'm thrilled to hear your positive feedback about our work together. It's been a pleasure assisting you with your mortgage needs, and I'm grateful for your continued trust and loyalty. Thank you for choosing me time and again for your mortgage...
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Your patience and good nature! Great rates too!
Reply from Alex Mates
April 7th, 2025 06:17 PM
I'm thrilled to hear that you appreciated my patience and demeanor, Elizabeth. It's wonderful to know that you were satisfied with the rates as well. Thank you for your kind words and the perfect rating!
Alex is a wonderful person with extensive experience, and he was pleasant to work with.
Reply from Alex Mates
February 28th, 2025 07:28 PM
Hi Revanth, Thank you so much for your kind words and the 5-star rating. It was a pleasure working with you throughout the process. I'm glad to hear that my experience and approach made a positive impact on your mortgage journey. If you ever...
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Alex Mates has received a review with 5 star rating from Marc L
Reply from Owner
February 20th, 2025 05:23 PM
Wow, Marc, a 5-star review! That's fantastic to hear. I really appreciate you taking the time to share your experience. It means a lot to me that your family is happy in your new Home.Thanks again for choosing FitzGerald Financial My best,alex...
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Extremely clear and open commuication and responsive to any and all questions.
Reply from Alex Mates
February 8th, 2025 10:26 PM
Your review is greatly appreciated. We're excited to continue being your trusted lender.
Alex has a great communication and prompt in the process
Reply from Alex Mates
December 10th, 2024 08:09 PM
I'm thrilled to hear that you appreciated my communication skills and prompt responses, Xavier. These are areas I focus on heavily in my work with TowneBank Mortgage, so it's fantastic to know that they're making a difference. Your 5-star rating...
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Great communication all around!
Reply from Alex Mates
December 6th, 2024 07:27 PM
Thrilled to hear such positive feedback, Shrina! It's fantastic to know that you appreciated the communication during our process. Your satisfaction is always the top priority at TowneBank Mortgage. Remember, I'm here if you need anything in...
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About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. FitzGerald Financial Group has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships. As an experienced lender, Alexander Mates is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Alexander Mates can help.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- FitzGerald Financial Group - Division of TowneBank Mortgage - Senior Mortgage Loan OfficerNov 1st, 2006 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 704743
Disclaimer
FitzGerald Financial Group is an Equal Housing Lender. NMLS # 512138.
FitzGerald Financial Group is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. FitzGerald Financial Group is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. FitzGerald Financial Group loan officers live in your communities and know the area.
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