New American Funding - Alejandro Gonzalez

Name: New American Funding - Dallas, TX
Address: 15851 Dallas Pkwy Suite 1000, Addison, Texas, 75001
Telephone: +1-562-346-9375
Rating: 4.79

Loan Officer | NMLS # 1915162

New American Funding - Dallas, TX

4.79

(163)

Mortgage

Mortgage Loan Officer

Contact Info

(562) 346-9375

Addison, TX

https://www.newamericanfunding.com/mortgage_loans/AlejandroGonzalez/

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4.79

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Speedy process once we got started

Reply from Alejandro Gonzalez

April 8th, 2024 03:09 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Alejandro made us feel he was really protecting our interests and acted truly professional and caring. He was available to answer questions continually and always tried to simplify the process. Thank you so much for your service.

Reply from Alejandro Gonzalez

March 30th, 2024 11:46 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Attention to detail and meeting the specific requirements I had for the loan

Reply from Alejandro Gonzalez

February 21st, 2024 03:12 PM

Communication, professionalism, much patience with me during the process, Very encouraging , and speaking to me with uplifting attitude,

Reply from Alejandro Gonzalez

October 4th, 2023 04:55 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Very professional, communicating and answering all our questions right away. Listening and supporting of what’s the customer interest.

Reply from Alejandro Gonzalez

September 4th, 2023 03:52 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Alejandro was great! He worked hard all the way to the end. I feel like the underwriting process was the short-coming in this transaction.

Terrible-This experience has been the WORSE and we have bought 8 homes! To make things worse we are RETURNING Customers, but I should have looked at the latest reviews because this company has gone downhill! We were supposed to close a couple...

Reply from Alejandro Gonzalez

August 9th, 2023 09:48 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Simply put, our experience was made great because of Alejandro. When he took over our file - every question, need, and request was handled with the upmost care and attention. NAF worked for us because Alejandro did!

We had a great experience with NAF.Alejandro provided quick responses and accurate information, even answering some of my questions at odd weekend hours as well as getting me quick information about houses we were considering bidding on. He...

Reply from Alejandro Gonzalez

June 13th, 2023 06:02 PM

Poor communication, did not find out closing date and location til the evening prior. Was told the loan was ready on a Friday and had to wait til Tuesday for the documents to be sent in to the title company. Questions were left unanswered through...

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About

Alejandro Gonzalez is a trusted Loan Officer who is ready to make your dreams of owning a home a reality. With many years of experience in the mortgage banking industry, and extensive practice in originating home loans for both purchases and refinance, I am a firm believer in excellent customer service and offering the most competitive pricing. When working with me and New American Funding you'll receive: Professional advice and support in making your home financing decisions A full spectrum of loan products from which to choose Consistent communication and follow-up throughout the loan process from me and New American Funding's in-house operations team Industry-leading close times

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan