Alan Galicia
Branch Manager
My name is Alan Galicia, and I am proud to work with the community on behalf of West Capital Lending. As a highly-skilled Sr. Loan Officer, NMLS #1974223, my goal is to provide World class service along with knowledgeable, unbiased advice. ... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone kept me informed every step of the way. Any actions I needed to complete were processed quickly and efficiently.
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I sincerely appreciate your 5-star rating and wonderful feedback, Joseph. It's great to hear that you found our process at New American Funding to be efficient and informative. Your satisfaction is our top priority, and I'm glad we were able...
read more
Didn't like more than one person to deal with
Reply from Alan Galicia
June 29th, 2026 06:51 PM
Thank you for your feedback, Orlo. I appreciate your honesty and the high rating. I understand that dealing with multiple people during the process might have been confusing. At New American Funding, we work as a team, and our goal is to ensure...
read more
My experience was okay, just not the level of communication I am used to with other lenders. No weekly updates and very poor communication regarding appraisal outcome. Other than that , the closing was fine .
Great Communication and I felt a sense of trust with Alan
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I'm extremely pleased to hear that you had a positive experience with me at New American Funding, Jennifer. Ensuring great communication and building trust with my clients is my top priority, so I appreciate your acknowledgment. It was a pleasure...
read more
Alan was great and on top of things!
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I'm so glad to hear that you had a positive experience, Destiney! I always strive to stay organized and on top of things for my clients. Thank you for taking the time to leave a review and for your high rating. Your feedback is greatly appreciated...
read more
Alan was extremely responsive and helpful. as well as able to provide the lowest rate. Would highly recommend.
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I'm truly grateful for your kind words and five-star review, Joanna. It was my pleasure to assist you in securing the best possible rate. Your recommendation means a lot to me and the entire team at New American Funding. Please feel free to...
read more
Some periods in the process was hectic and unclear and questionable but over all great experience
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I'm really glad to hear that, despite some challenging times, your overall experience was great, Zaynab. I understand that certain elements of the process can be unclear, and I always strive to clarify these as best I can. Your feedback is...
read more
Willing to listen to my needs and future needs for mortgages. He was always available when I needed him and helped coordinate closing.
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I'm so glad to hear about your positive experience, Michele! It was a pleasure to assist you and remain available for you throughout this process. Providing the best mortgage solutions that suit your current and future needs is always my highest...
read more
Alan had great communication but at the beginning of the underwriting period there where hiccups. We emailed important documents several weeks prior to closing and repeatly asked if there was anything else they needed. Underwriter misplaced...
read more
Reply from Alan Galicia
June 29th, 2026 06:51 PM
Thank you, Allen, for taking the time to leave a review for New American Funding. I appreciate the feedback and your rating of 4.33 out of 5 stars. I'm glad to hear that you were satisfied with my communication. I apologize for the inconvenience...
read more
Responding to my emails and texts promptly. Getting answers to my questions even if he didn't know himself. I know there are multiple people involved getting a loan approved so there were some duplicate requests but it happens within a team....
read more
Reply from Alan Galicia
June 29th, 2026 06:51 PM
I appreciate your feedback, Jamee. It's crucial for me to provide prompt responses and clear communication, so I'm glad I could help in that regard. I apologize for any inconvenience caused by the duplicate requests - it's something we will...
read more
61–70 of 74
About
My name is Alan Galicia, and I am proud to work with the community on behalf of West Capital Lending. As a highly-skilled Sr. Loan Officer, NMLS #1974223, my goal is to provide World class service along with knowledgeable, unbiased advice. My core value is "family's First" with my priority being serving families above anything else.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing