New American Funding - Zack Duncan
Branch Manager | NMLS # 265104
I was born and raised in Portland, Oregon. I love living here. I grew up watching the Blazers, and I'm a huge Duck fan, especially football. I attended the University of Oregon where I met my beautiful wife, Melanie. My wife was born and ra... Show More
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Once again—best possible outcome and experience. As both a real estate agent and an appraiser, I’ve learned how critical it is to have a solid team around you. Time is limited, and every deal has its twists. Zack and his team are rock solid...
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Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
I'm thrilled to hear about your positive experience and the successful outcome of the transaction. It's always a pleasure working with you, and I'm glad to be part of your team. Your trust and confidence mean a lot, and I look forward to continuing...
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Overall the experience was very smooth. The communication was great with each person I worked with. Didn't matter if it was late at night or the weekend I got a response very quickly.
Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
Hi Ciara, Thank you so much for your thoughtful review! I'm thrilled to hear that you had a smooth experience and that our communication met your expectations. Ensuring prompt responses, no matter the time, is something I truly prioritize,...
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Start to finish, the entire loan process was flawless, the NAF team communicated and responded in a timely manner making the experience less stressful.
Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
I'm thrilled to hear that you found the loan process to be seamless and stress-free, Mark. The entire NAF team, myself included, strive to make sure our communication is prompt and effective. Your feedback reinforces the value of our efforts....
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It felt like the rate that was initially given is just for hooking me up. I would have appreciated more clarification on the "float down" option from the experts. Otherwise the team was helpful.
Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Zach's expertise and guidance are extremely helpful. He uses relatable terms, and is hyperfocused on customer service. The team I worked with was great. I really appreciate having a loan portal which allows me to upload, download, and sign...
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Zach's expertise and guidance are extremely helpful. He uses relatable terms, and is hyperfocused on customer service. The team I worked with was great. I really appreciate having a loan portal which allows me to upload, download, and sign...
read more
Reply from New American Funding - Zack Duncan
May 22nd, 2025 12:51 AM
Thank you for your kind words, David. I'm thrilled to hear that my expertise and guidance were helpful to you. It's great to know that you found the loan portal convenient for managing your documents. Your satisfaction with our customer service...
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Zach's expertise and guidance are extremely helpful. He uses relatable terms, and is hyperfocused on customer service.
Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
I'm absolutely delighted to hear that you found my advice and service helpful, David. Your positive feedback serves as a great motivator for me to continue providing top-notch service. I'm always here at New American Funding to assist you with...
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Encouraging, Awesome communication! Processed our refi quicker than ever! Zack treated us as family and wanted for us what we wanted. Next time I need to purchase a home or refi, I will definitely go to Zack!
Encouraging, Awesome communication! Processed our refi quicker than ever! Zack treated us as family and wanted for us what we wanted. Next time I need to purchase a home or refi, I will definitely go to Zack!
Awesome communication!!! Everyone was so positive and encouraging. They wanted what we wanted. This is the second time we went with Zack and I know we will again in the future.
Reply from New American Funding - Zack Duncan
February 24th, 2026 09:38 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
I was born and raised in Portland, Oregon. I love living here. I grew up watching the Blazers, and I'm a huge Duck fan, especially football. I attended the University of Oregon where I met my beautiful wife, Melanie. My wife was born and raised in Hawaii. It is a privilege for us to stay with family and visit with friends twice a year. Together we have two amazing daughters, Leina'ala (9) and Zoe (7). They light up our lives and we make it a point to have lots of family time close to home. We live and work in Lake Oswego, so it's important for us to support the schools and local businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 265104
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing