Zachary Santo at CrossCountry Mortgage

Name: Zachary Santo at CrossCountry Mortgage
Address: 2160 Superior Avenue, Cleveland, Ohio, 44114
Telephone: +1-440-488-0874
Rating: 4.53

Branch Manager | NMLS #1662545

4.53

(20)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 877-1249

Cleveland, OH

https://www.ccm.com/zachary-santo

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4.53

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From tge moment we made the call and met Zach, we felt at ease he explained rhe process and was very responsive to all of our questions. once the process started , we were introduced to Stephanie Smith, Ms. Smith was gracious, friendly, knowledgeable...

If you’re looking for someone knowledgeable, responsive, and genuinely invested in helping people through the home buying process, I highly recommend working with Zachary Santo with CrossCountry Mortgage. Their communication, professionalism,...

fast, short and successful

Reply from Zachary Santo

May 4th, 2026 12:43 PM

I'm glad to hear that the process was fast and successful for you, William. If there's anything else you need or any questions you have, please feel free to reach out.

Fantastic team to work with! Extremely on it in every aspect! Highly recommend! Thank you so much for such a smooth transaction!

Reply from Zachary Santo

March 30th, 2026 05:25 PM

I enjoyed working with you. Thanks for the great feedback.

Incredible

Reply from Zachary Santo

March 30th, 2026 03:34 PM

It's great to hear that your experience was so positive, Alex. If there's ever anything more I can assist you with or any questions you have, don't hesitate to get in touch. Thank you for sharing your feedback.

Went seamless and smooth. Stephanie Smith was pleasant and enjoyable to work with as well.

Reply from Zachary Santo

March 27th, 2026 03:12 PM

I'm glad to hear that the process was seamless and smooth for you, Maxwell. It’s wonderful to know that working with both me and Stephanie made your experience enjoyable. If you have any more questions or need further assistance, feel free...

Thank you Zack. Once again you did an awesome job.

Reply from Zachary Santo

January 20th, 2026 05:07 PM

I appreciate your kind words, Ralph. I'm pleased to know that you were satisfied with my work. If you need any assistance in the future or have further questions, don't hesitate to reach out.

Overall Everything was Good

Reply from Zachary Santo

January 12th, 2026 04:24 PM

I'm glad to hear everything went well with your experience. If there's anything more I can do for you or any questions you have in the future, feel free to reach out. Thank you!

Try to keep the customer better informed throughout the process

On our initial conversation, I was stressed out, my lease on my apartment was coming due and I really wanted to try and buy my own home. By chance I answered his call and from the beginning i felt very reassured about making the decision to...

Reply from Zachary Santo

July 5th, 2025 11:16 AM

I'm thrilled to hear that I was able to reassure you and assist with your home buying journey. It's great to know that you felt supported throughout the process, especially with the down payment and closing costs. Thank you for your kind words...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1662545 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans