Zach Paul

Name: theLoanDesigner
Address: 2591 Dallas Pkwy Ste 210, Frisco, Texas, 75034
Telephone: +1-972-904-5360
Rating: 4.79

Branch Manager

theLoanDesigner

4.79

(960)

Mortgage

Mortgage Loan Officer

Contact Info

(972) 904-5360

Frisco, TX

https://www.usmortgage.com/zach.paul

https://theloandesigner.com

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

9 AM to 6 PM

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4.79

(960)

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4.79

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I don't feel like I was included in the process.

Reply from Patty Newby

February 25th, 2025 08:35 PM

Karen, thank you for your time today and I tried to reach you a 2nd time too. After the welcome letter we sent, you should have received 6 different different communications for your clients milestones. In checking our system, the client was...

Process took so long . Several times we had to send the documents over and over again.

Reply from Patty Newby

February 25th, 2025 08:35 PM

Sany, we had a few items to collect for your family. It's important with any loan to get all the items needed. Once we get those, we can close in 14 days. It's also important that we can read the documents. Sometimes documents are sent but...

Very responsive and knowledgeable. Answered our very many questions. What would have made it even better is to have a conversation mid way into the process about what to expect in the loan documents for the home2home loan. We felt there was...

Reply from Patty Newby

February 25th, 2025 08:35 PM

Kaitlyn, the video's are just the start. Then we shared the full details in the mortgage plan. Yes, you had lots of questions and so happy we were able to answer them all over the few weeks. However, had we known you had even one questions,...

its ok we do appreciate the team, but took long time to finalize

Reply from Patty Newby

February 25th, 2025 08:35 PM

Jose, we appreciate you too... Yes, it took some time. We need information from your agent, your paperwork and great communication. Thanks for helping us around your schedule. Thank you for your trust with your family.. Welcome to theLoanDesigner...

The software used to track items that needed to be done was incredibly user friendly. I had a complete understanding of what I needed to do next which completely took the stress of the process away.

Reply from Patty Newby

February 25th, 2025 08:35 PM

Hi, nice and easy, that is the goal. Welcome to theLoanDesigner family. Thank you so much for your trust. Buying a home is such a big deal and important financially but to your family. Thank you........we talk to you soon. Thanks, Patty Newby...

Constant communication and follow up- no issues

Reply from Patty Newby

February 25th, 2025 08:35 PM

Thank you very much, Jeffery, for taking the time to provide this fantastic 5-star rating! At Thrive Mortgage, we pride ourselves on our dedicated communication and follow-ups. We are thrilled to hear that your experience with us was seamless....

Loved the experience as a whole! The process was easy and the portal makes it great to send documents on the go.

Reply from Patty Newby

February 25th, 2025 08:35 PM

Letemia... thanks for your trust and help on your mortgage. We are so excited for your family... Talk to you soon and welcome to theLoanDesigner family. Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741...

Invested time in making me comfortable and establishing trust.

Reply from Patty Newby

February 25th, 2025 08:35 PM

Chase, thanks for your trust. We are so excited for your family... Welcome to theLoanDesigner family. Thanks, Patty Newby Branch Manager – Mortgage Advisor, Powered by Thrive Mortgage License #194741 972-534-LOAN (5626) ~~************~~ 2591...

Candace made the process great. It’s not an easy process and her enthusiasm and determination allowed us to be a little more at ease. Mistakes are meant to be made and does not define us. What we do after made mistakes does, and Candace embraced...

I am a first time home buyer and Candace made this experience as good as it could possibly be. She was very communicative and responsive to all of the questions I had. I would highly recommend her to anyone who is purchasing a home.

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About

My #1 priority is to assist you in determining the right mortgage product for your purchase or refinance transaction. I pride myself on my product knowledge so you can be assured you are in the right mortgage based upon your need’s and not mine. I genuinely enjoy working with first time homebuyers. It is a priceless reward when I see the look on my client’s face when they are handed their keys. My pledge is to provide you with a completely transparent and streamlined approval process. With my experience and commitment, you can feel confident with me as your Loan Officer and US Mortgage Corporation as your Lender. Together, we will work for you.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

conventional

FHA